YourLiebherrCareer : Sales Support and Application Manager

Liebherr; Springs; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading Equipment Manufacturer in Springs, South Africa is looking for a Sales Support and Application Manager to drive sales growth. This role requires strong technical and sales acumen to provide support to dealers and customers. Ideal candidates should possess 7+ years of experience, technical knowledge of Liebherr products, and fluent English skills. Excellent leadership and relationship-building skills are essential.

Qualifications

• Expert technical knowledge of Liebherr EMT product line and applications.
• Fluent in English.
• Minimum of 7 years experience.

Responsibilities

• Provide technical and commercial support to customers and sales teams.
• Lead sales enablement initiatives including training and demonstrations.
• Identify new product opportunities and market trends.
• Maintain and expand customer base by coaching sales representatives.
• Deliver high-quality product presentations and training.

Skills

Computer Hardware

Inventory Control

Management Experience

Technical Support

Team Management

Education

Technical qualification and/or Trade Certificate

Job description

The Sales Support and Application Manager is responsible for driving Liebherr EMT sales growth by providing both technical and commercial expertise to OEM factories affiliates mixed sales companies (MSCs) dealers and customers. This role blends strategic sales leadership with deep technical product knowledge ensuring solutions are tailored to operational needs while maximising profitability.

Primary Responsibilities

• Provide comprehensive technical and commercial support to customers sales teams and dealers ensuring optimal product selection based on operational and application requirements.
• Lead sales enablement initiatives including technical training product demonstrations and life cycle cost (LCC) analyses for internal teams and customers.
• Align regional sales strategies with corporate objectives to maximise revenue and improve sales margins.
• Identify new product opportunities and market trends feeding insights back to Factories and marketing teams.
• Develop promotional campaigns in collaboration with marketing & Sales and contribute to sales strategy planning.
• Support machine configuration pricing negotiations and customised solutions for strategic accounts by conducting exhaustive market studies

Maintain and expand the customer base by coaching sales representatives building relationships with key accounts and identifying new market opportunities.

Conduct site visits with sales representatives to assess needs demonstrate products and provide technical expertise.

Deliver high-quality product presentations and training to both customers and internal sales teams.

Serve as primary technical liaison between Liebherr Africa OEM factories dealers and customers for sales-related technical support.

Oversee product pricing and marketing coordination considering regional requirements.

Drive customer satisfaction by ensuring timely handling of inquiries proposals and technical solutions.

Monitor competitor activity industry trends and emerging technology to maintain market competitiveness.

Recommends products by identifying new product opportunities surveying consumer needs and trends and tracking competitors.

Delivers sales presentations to existing and potential customers.

Requirements and Competencies

Expert technical knowledge of Liebherr EMT product line and applications.

Fluent in English.

Skilled in life cycle costs analysis.

Minimum of 7 years experience.

Technical qualification and or Trade Certificate

Have we awoken your interest Then we look forward to receiving your online application. If you have any questions please contact KEFENTSE FEZEKA GUNGQISA.

One Passion. Many Opportunities.

The company

Liebherr-Africa (Pty) Ltd supplies construction machines mining machines as well as material handlers. For these technically innovative and user orientated products the company also offers high-quality back up service and spare parts.

Location

Liebherr-Africa (Pty.) Ltd.

20 Vlakfontein Road

1560 Springs

South Africa (ZA)

Contact

KEFENTSE FEZEKA GUNGQISA

Not translated in selected language

Required Experience :

Manager

Key Skills

Computer Hardware,Inventory Control,Developmental Disabilities Experience,Management Experience,Mobile Devices,Remote Access Software,Team Management,Operating Systems,Supervising Experience,Technical Support,Phone Etiquette,Application Support

Employment Type : Full-Time

Experience : years

Vacancy : 1