Warranty Clerk

Signa Opportunity; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A recruitment initiative for youth in Johannesburg is seeking two Warranty Clerks to support workplace experience through the YES initiative. The successful candidates will process warranty claims, maintain quality standards, and ensure compliance with work procedures. Ideal applicants should be South African unemployed youth aged 18 to 34, with a minimum of Grade 12 and a related certificate. Candidates are expected to have strong communication skills, organizational abilities, and proficiency in MS Office. This role offers a stipend of R5 500 pm.

Qualifications

• South African unemployed youth aged 18-34.
• Must not have participated in the programme before.
• Intermediate MS Office skills required.

Responsibilities

• Process warranty claims and log details accurately.
• Maintain communication with stakeholders across the organization.
• Ensure compliance with Health and Safety standards.

Skills

Time management

Verbal communication

Written communication

Organizational skills

Problem-solving

Interpersonal skills

MS Office

Education

Grade 12

Certificate in Supply Chain/Logistics/Finance

Job description

SUMMARY

Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.

About the YES Initiative

The initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace opportunities for South African youth over 12 months.

Position

2 Warranty Clerk

Stipend

R5 500 pm

Location

Boksburg

POSITION INFO

Key Responsibilities

• Finance, Risk and Compliance.
• Comply with work rules, standards, and methods.
• Take care to minimise waste.
• Provide feedback on cost saving initiatives in area of control.
• Obtain and check information and Capture data accurately.
• File documents as per procedure.
• Excellence / Service delivery.
• Ensure the company's Safe Work, and ISO related. Procedures are maintained.
• Maintain quality standards at your area of responsibility.
• Receive and inform foreman about warranty requests.
• Check serial number on Global E for warranty period and confirm or decline request.
• Open warranty job, attach order and warranty details.
• Issue parts number for the Parts to the Foreman.
• Capture warranty details on warranty control log.
• Receive labour report from the foreman, capture labour & travel on D365.
• Receive photos from Artisans, create FIR.
• Capture FIR on Global-E.
• Attend to any questions / queries on FIR.
• When work complete, ensure all info submitted.
• Process warranty claims.
• Log warranty details on warranty control log and add to job pack.
• Close job and share file with costing clerks.
• Implement and coordinate special projects (as and when required).
• Build and maintain relationships with stakeholders across the organisation and externally at all levels and cross‑functionally.
• Ensure open communication channels with all relevant stakeholders / suppliers.
• Collaborate with external service providers with regard to any office needs.
• Comply with Health and Safety standards, disciplinary and behavioural rules, and procedures.
• Identify incidents and accidents.
• Stop work in unsafe areas.

Requirements

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated on the programme before. Grade 12
• Certificate : Supply Chain / Logistics / Finance or related.
• Basic financial transaction experience.
• Time management and ability to meet deadlines.
• Verbal and written communication skills.
• Strong organizational skills and ability to multitask.
• Problem‑solving and decision making.
• Proactivity and self‑direction.
• Interpersonal skills.
• MS Office (Intermediate level)
• Legal :
• Medically fit to work in the specific business area.
• Clear security screening record.

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.