Warehouse Operations Manager

Ford Motor; Pretoria; On-site; ZAR 60 000 - 80 000; Full time

Job summary

A leading automobile manufacturer in Gauteng is seeking an experienced Operations Manager to lead export operations and oversee the entire supply chain. This role requires strong leadership, extensive knowledge in logistics, and the ability to conduct profit analyses. The ideal candidate will have 7-8 years of relevant experience, excellent communication skills, and a degree in Logistics or a related field. Join us to ensure operational excellence and customer satisfaction.

Qualifications

• 7-8 years' experience in Parts Supply & Logistics.
• Excellent communication skills (Written & Verbal).
• Customer care experience is beneficial.

Responsibilities

• Lead Export Operations to meet Order to Invoice metrics.
• Maintain strong relationships with dealerships.
• Conduct profit and loss analyses for cost savings.
• Uphold stringent quality standards.
• Direct and develop a team committed to operational excellence.

Skills

Strong leadership and team management skills

Advanced analytical and strategic thinking abilities

Expertise in material planning, supply chain logistics, and quality control

Outstanding written & verbal presentation skills

Ability to remain composed under pressure

Education

Degree/National Diploma/B-Tech in Logistic or related field

Job description

KNOWLEDGE, SKILLS and ABILITIES (KSA)

• Strong leadership and team management skills

• Advanced analytical and strategic thinking abilities.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Expertise in material planning, supply chain logistics, and quality control

• Proven ability to manage complex supplier and dealership relationships

• Self-starter capable of operating independently on multiple tasks while ensuring Project deadlines are met.

• Outstanding written & verbal presentation skills required for external & Senior Management interaction.

• Ability to simplify complex issues, develop a compelling point of view and persuasively make a case for change that leads to action.

• Ability to remain composed under pressure

Qualifications

• Degree/National Diploma/B-Tech in Logistic or related field

• Excellent communication skills (Written & Verbal)

• 7-8 years’ experience in Parts Supply & Logistics

• Customer care – beneficial

Responsibilities

POSITION DETAILS

• Operations Management: Lead Export Operations to achieve the Order to Invoice metrics, Safety, Building & Equipment Maintenance, Dealer support Group, IT coordination and Cycle count operation. Provide strategic solutions to the operations to meet Ford Production System requirements. Manage all service providers supporting operations including SOW development, contract sign off and regular KPI tracking and escalations
• Dealer Network Interaction:Maintain strong, proactive relationships with dealerships to understand their needs and challenges, ensuring high levels of service and support.
• Profit Analysis:Conduct detailed profit and loss analyses to identify opportunities for cost savings and efficiency improvements.
• Quality Control:Uphold stringent quality standards in all operations, with a keen focus on manufacturing and engineering processes.
• Operational Planning and Forecasting:Lead strategic operational planning and forecasting to address market changes and potential issues with parts availability, including new depot and new operations management system launch
• People Management:Direct and develop a team committed to operational excellence and customer satisfaction.
• Supply Chain Management:Oversee the entire supply chain from supplier management to parts distribution, ensuring efficiency and effectiveness in all processes.