Vehicle Sales Consultant (Premium)

The Employment Channel; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading recruitment agency in KwaZulu-Natal is seeking a candidate for a position that involves sales and marketing activities in the automotive sector. Key responsibilities include ensuring targets are met and maintaining excellent customer communication. Candidates should have at least Grade 12, relevant experience, and interpersonal skills. Knowledge of the motor industry is a plus.

Qualifications

• 3-5 years experience in the same or similar position.
• Driver's license, essential.
• Knowledge of motor industry preferable (Mercedes Benz, BMW, Audi, Porsche, Alfa Romao, etc).

Responsibilities

• Ensure agreed targets are met.
• Conduct all transactions with customers professionally.
• Maintain effective communication with existing and prospective customers.

Skills

Integrity

Team work

Negotiation skills

Follow through skills

Self-driven and resilient

Customer responsiveness

Ability to cope with pressure

Interpersonal skills

Education

Minimum Grade 12

Tools

Kerridge

Job description

Qualifications

• Minimum Grade 12
• Computer Literate (preferably experience in the use of Kerridge)
• 3-5 years experience in the same or similar position.
• Knowledge of motor industry preferable (Mercedes Benz, BMW, Audi, Porsche, Alfa Romao, etc)
• Driver's license, essential

Skills & Personal Attributes

• Integrity
• Team work
• Negotiation skills
• Follow through skills
• Self-driven and resilient
• Customer responsiveness
• Ability to cope with pressure
• Interpersonal skills (emotional maturity / cross functional collaboration)

Main Job Activities

1. Sales & Marketing Activities

• Ensure agreed targets are met
• Assist in all marketing activities, informing customers of special parts sales or promotions
• New account prospecting formulate sales strategy
• Effectively utilize prospecting system
• Maintain an effective data base management system
• Formulate a sales strategy
• Quotations prepared using dealership procedures
• Effectively communicate with parts team on new customer information

2. Customer Care

• Conduct all transactions with customers professionally
• Ensuring a positive image of the Brand / Dealership
• Ensure accurate identification of customers needs
• Ensure customers orders / quotations are processed speedily and accurately
• Maintain effective communication with existing and prospective customers
• Queries to be handled efficiently and courteously
• Follow up and feedback on parts on back order
• Follow through from order until delivery to customer

3. Product Knowledge

• Knowledge of customer base
• Ensure all product knowledge training is attended
• Ensure all MBSA standards are known and adhered to
• Stay abreast of new developments in market place
• Understand Parts Warranty procedure

4. Administration

• Adhere to company credit procedures
• Call sheets completed timeously