Tools & Machinery Tech Service Advisor | Repairs Scheduler

Adendorff Machinery; Gauteng; On-site; ZAR 200 000 - 250 000; Full time

Job summary

A machinery company in Centurion is seeking a skilled Service Advisor to serve as a technical liaison between customers and service technicians. The ideal candidate will provide excellent customer service by consulting with technicians on repairs and advising customers on their options and scheduling. Strong technical knowledge of tools and machinery is preferred. This dynamic role is focused on managing workflow in the Repairs division and ensuring customer satisfaction.

Qualifications

• Experience as a Service Advisor or in a similar role.
• Strong communication skills to liaise with customers and technicians.
• Ability to manage workflows and scheduling effectively.

Responsibilities

• Act as a liaison between customers and service technicians.
• Consult with technicians about necessary repairs.
• Advise customers on service options and scheduling.

Skills

Customer service excellence

Technical knowledge of tools and machinery

Job description

A machinery company in Centurion is seeking a skilled Service Advisor to serve as a technical liaison between customers and service technicians. The ideal candidate will provide excellent customer service by consulting with technicians on repairs and advising customers on their options and scheduling. Strong technical knowledge of tools and machinery is preferred. This dynamic role is focused on managing workflow in the Repairs division and ensuring customer satisfaction.