Thompsons For Travel - Independent Travel Consultant

Cullinan Holdings Limited; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A prominent travel services company in Johannesburg is seeking experienced Travel Advisors who are customer-centric and passionate about travel. The role involves providing travel advice, achieving sales targets, and managing booking processes while ensuring high-quality service. Candidates must have a Travel and Tourism Certificate and over 5 years of industry experience. This position offers a basic salary plus lucrative sales commissions and travel opportunities.

Benefits

Basic salary plus lucrative sales commission

Unlimited learning and growth potential

Travel opportunities upon exceeding targets

Qualifications

• 5+ years of experience in the travel industry in a retail or tour operator environment.
• Practical experience with compiling travel packages and creating costings.
• Good geographical knowledge.

Responsibilities

• Offer professional travel advice and provide accurate quotations to customers.
• Successfully achieve personal sales targets and convert quotations to bookings.
• Manage booking administration processes, including flight and accommodation bookings.

Skills

Customer-Centric

Sales Target Achievement

Travel Planning

Effective Communication

Education

Travel and Tourism Certificate

Tools

GDS (Amadeus preferred)

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

Are you an energetic, well-traveled, passionate individual who loves everything about travel? Are you a Customer-Centric and motivated team player? Is your passion turning Holiday Dreams into a reality? Are you willing to work flexi hours? We are hiring experienced Travel Advisors for our retail Division in Johannesburg.

Responsibilities

• Offer professional travel advice and provide accurate and creative quotations to the customer by discussing their requirements. The goal is to enhance customer satisfaction and acquire an expanding and dedicated clientele.
• Successful achievement of personal Sales Targets by actively closing the sale and converting quotations to booking.
• Effective management of booking administration processes including planning and preparation of cost itineraries, making flight, accommodation, and related bookings, actioning amendments and cancellations, and adhering to payment processes.
• Maintain high levels of quality and productivity by managing workload and meeting deadlines.
• Ensure processes are followed to reduce errors and losses and take pride in your quality of work.
• Offer world-class service, develop a culture, strive to exceed expectations, and offer a "wow" service to our customers.

Requirements

Travel and Tourism Certificate

• Proficient on a GDS, Amadeus preferred
• Excellent numeracy and literacy skills
• 5+ years experience travel industry experience in a retail or tour operator environment is essential with a proven record of reaching sales targets
• Practical Experience with compiling travel packages and creating costings
• Able to work flexi hours (shift work)
• Working knowledge of Microsoft Word, Excel, and Outlook
• Good geographical knowledge
• Thorough working knowledge of Reservations process from input to output
• Experience with reading and interpreting contracts
• Ability to meet targets and attention to detail critical
• Effective Communication Skills (effective written and verbal communication)

Benefits

• You will be working within a fast-paced environment with a team of dedicated individuals putting the satisfaction and safety of our customers at the heart of all we do
• There will be plenty of leads so no need for cold-calling
• Unlimited learning and growth potential
• Basic salary plus lucrative sales commission
• Travel opportunities upon reaching and exceeding your targets

If you don\'t hear from us within two weeks of submitting your application, it means we\'ve decided to move forward with other candidates. We appreciate the time and effort you put into applying.