Support (Implementation) Consultant

Stonebridge HR Solutions; Pretoria; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A human resources solutions provider in Pretoria seeks an experienced Implementation Support Specialist. You will work directly with clients to customize software solutions, provide support during implementation, and ensure satisfaction in a hands-on role. Candidates should have over 4 years of experience, excellent communication skills, and knowledge of SQL and ERP systems.

Qualifications

• 4+ years of implementation support experience required.
• Excellent communication and interpersonal abilities are essential.
• Experience with SQL is required.

Responsibilities

• Collaborate with clients to understand their business processes.
• Assist in configuring software solutions to meet client requirements.
• Provide hands-on support during the implementation phase.

Skills

SQL

Communication

Interpersonal skills

Education

Grade 12

Relevant Tertiary qualification

Tools

ERP systems

Job description

Qualifications

• Grade 12
• Relevant Tertiary qualification
• 4+ years implementation support experience
• SQL and ERP experience
• Excellent communication and interpersonal abilities

Responsibilities

• Collaborate with clients to understand their business processes and implementation goals
• Assist in configuring and customizing software solutions to meet client requirements
• Provide hands-on support during the implementation phase, including troubleshooting and issue resolution
• Serve as a liaison between clients and internal technical teams
• Offer post-implementation support and ensure client satisfaction

Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.