Strategic HR Business Partner - BPO Operations

Sitel; Cape Town; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading BPO company is hiring an HR Business Partner in Cape Town. The role involves providing HR support and guidance to the Operations team, ensuring compliance with employment laws, and driving employee satisfaction. Candidates should have 3 years of HR experience in the BPO sector and an HR degree/certificate. The ideal candidate will possess excellent communication skills, attention to detail, and problem-solving abilities. Join a dynamic team dedicated to enhancing employee relations and business processes.

Qualifications

• 3 years experience in an HR BP role within the BPO sector.
• Proven track record with CCMA and IR Issues.
• Experience dealing with various campaign complexities.

Responsibilities

• Provide guidance on HR processes to Operations.
• Act as first point of contact for HR issues.
• Support the HR Team in ensuring compliance with employment law.

Skills

Excellent knowledge of employment legislation

Excellent communication skills

Problem-solving skills

Ability to work in a fast-paced environment

Education

HR Degree/Certificate

Job description

A leading BPO company is hiring an HR Business Partner in Cape Town. The role involves providing HR support and guidance to the Operations team, ensuring compliance with employment laws, and driving employee satisfaction. Candidates should have 3 years of HR experience in the BPO sector and an HR degree/certificate. The ideal candidate will possess excellent communication skills, attention to detail, and problem-solving abilities. Join a dynamic team dedicated to enhancing employee relations and business processes.