Store Manager - Marine Parade

Pedros; Durban; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A popular restaurant in Durban is seeking an experienced manager to oversee operations and maintain quality standards. You will be responsible for staff management, stock control, and ensuring excellent customer service. Candidates should have at least 1 year of experience in restaurant and fast-food service with strong problem-solving and management skills.

Qualifications

• Minimum 1-year related experience in Restaurant and Fast-Food Service.
• Experience with GAAP/Micros is advantageous.
• Strong management and organizational skills required.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and compliance with health regulations.
• Manage stock control, purchasing, and customer service.

Skills

Customer Service

Problem-solving

Organizational skills

Management skills

Tools

GAAP

Micros

Job description

Duties and Responsibilities

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

Requirements

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills