Store Manager | JD Sports | Highveld Mall | Mpumalanga at The Foschini Group

The Foschini Group; Johannesburg; On-site; ZAR 600,000 - 750,000; Full time

Job summary

A retail company is seeking an experienced Store Manager in Johannesburg. The ideal candidate will have at least 5 years of retail management experience, with a focus on customer satisfaction and driving sales. Responsibilities include managing stock, ensuring store performance, and leading a team. Candidates must possess a Matric certificate and strong leadership skills. This position offers the opportunity to play a key role in a dynamic retail environment.

Qualifications

• Matric certificate required.
• 5 years of retail store management experience.
• Minimum of 3 years in flag store leadership.

Responsibilities

• Drive turnover to achieve targets.
• Manage stock losses within company standards.
• Ensure customer satisfaction by fulfilling demands.

Skills

Leadership

Communication skills

Ability to work independently

Strategic sales planning

Customer service focus

Education

Matric certificate

Job description

JOB DESCRIPTION

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements

• A Matric certificate
• 5 years retail store management experience with a minimum of 3 years flag store leadership experience
• High flexibility and ability to adapt to different customers and situations.

Skills

• A high sense of urgency with demonstrated ability to work independently.
• High flexibility and ability to adapt to different customers.
• An outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
• Figure and admin orientated
• Management Experience
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Behaviours

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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