Store Manager: Guest Experience & Store Operations

Clicks Group; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in South Africa seeks a Store Manager responsible for overseeing store operations while embedding the desired culture within the team. You will focus on ensuring superior customer service and profitability through effective team leadership, inventory management, and implementation of marketing campaigns. Ideal candidates have at least 2 years of retail management experience and strong financial management skills. The position offers competitive remuneration and career development opportunities.

Qualifications

• Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment.
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.).

Responsibilities

• Oversee operational management of stores while implementing Sorbet culture.
• Mentor new citizens and manage team performance.
• Ensure store merchandising meets Sorbet standards.
• Manage inventory control and cash handling procedures.

Skills

Computer Literate

Exceptional communication skills

Organised and systematic

Detail oriented

Basic math and money handling skills

Education

Matric/Grade 12

Business and Retail Management Diploma

Job description

A leading retail company in South Africa seeks a Store Manager responsible for overseeing store operations while embedding the desired culture within the team. You will focus on ensuring superior customer service and profitability through effective team leadership, inventory management, and implementation of marketing campaigns. Ideal candidates have at least 2 years of retail management experience and strong financial management skills. The position offers competitive remuneration and career development opportunities.