Store Manager

Pepkor Speciality; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail company in Johannesburg is seeking a Store Manager to oversee daily operations. You will be responsible for motivating staff, managing budgets, and ensuring an excellent customer experience. The ideal candidate has at least 1-2 years of management experience, strong leadership skills, and a passion for fashion. This role requires excellent communication and time management abilities, as well as the capability to work well under pressure.

Qualifications

• At least 1-2 years management experience in similar environment.
• Computer literate.
• Work well under pressure & Resilient.
• Good attention to detail and accuracy of work.
• Good time management.

Responsibilities

• Recruiting, training, supervising and appraising staff.
• Managing budgets (P&L, Payroll).
• Dealing with customer queries and complaints.
• Maximising profitability and setting/meeting sales targets.
• Inventory Management (Stock Management).

Skills

Leadership and Staff Management skills

Good communication skills

Team Player

Customer service Orientated

Social-media savvy

Fashionable

Education

Grade 12

Job description

Job Description

The Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business (store specific) strategies, implementing promotional material, managing controllable expenses and training new staff. Also providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimising stock losses

Key Responsibilities

• Recruiting, training, supervising and appraising staff.
• Managing staff.
• Managing budgets (P&L, Payroll).
• Maintaining statistical and financial records (Daily, weekly and monthly administration).
• Dealing with customer queries and complaints.
• Maximising profitability and setting/meeting sales targets, including motivating staff to do so.
• Visual Merchandising & Housekeeping.
• Inventory Management (Stock Management).
• Ensure store equipment is secured and accounted for.
• Maintenance of health & safety environment for customers and The Crew.
• Understand store daily/weekly/monthly sales targets.
• Produce a store specific action plan to minimise stock loss.

Qualifications

Grade 12

Knowledge, Skills and Experience

• Grade 12
• At least 1-2 years management experience in similar environment
• Computer literate
• Work well under pressure & Resilient
• Team Player
• Leadership and Staff Management skills
• Good communication skills
• Business Sense
• Good attention to detail and accuracy of work
• Good time management
• Resourcefulness & Problem solving capabilities
• Customer service Orientated
• Building and maintaining relationships
• Confidence and decisiveness
• Passionate about the brand
• Social-media savvy
• Fashionable