Spanish Speaking Live Chat Support Agent job – Competitive salary + benefits – Cape Town, South[...]

Language Recruiters; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading recruitment company in Cape Town is seeking a Spanish Speaking Live Chat Support Agent to join their dynamic team. In this role, you'll engage with Spanish-speaking customers through live chat, addressing inquiries and providing exceptional service. This position combines language proficiency with essential customer support skills in a fast-paced digital environment, ideal for candidates looking to enhance their career while enjoying the vibrant culture of Cape Town.

Qualifications

• Experience in customer service, live chat, or digital communication is an advantage.
• Tech-savvy with quick adaptation to new systems.
• Flexible with work shifts and ability to thrive in multicultural environments.

Responsibilities

• Respond to customer queries in Spanish through live chat.
• Assist with account-related questions and platform navigation.
• Troubleshoot issues and maintain interaction records.

Skills

Fluency in Spanish

Customer-first mindset

Excellent writing skills

Attention to detail

Job description

Are you fluent in Spanish and ready to turn your typing speed into a career-defining move?

We’re looking for a dynamic Spanish Speaking Live Chat Support Agent to join an international support team in Cape Town, South Africa – a city that offers sunsets, culture, and career growth all in one package. This is your chance to combine your language skills with a fast-paced role in a digital-first environment where no two days are ever the same.

As the first point of contact for Spanish-speaking customers, you’ll be the hero behind the keyboard, solving problems, answering questions, and keeping clients engaged and satisfied – all via live chat.

Your key job responsibilities as the Spanish Speaking Live Chat Support Agent in Cape Town, South Africa:

• Respond to customer queries in Spanish through live chat in a timely, friendly, and professional manner
• Assist with account-related questions, platform navigation, and product details
• Troubleshoot issues and ensure customers feel heard and supported
• Work closely with other departments to escalate complex queries when needed
• Maintain accurate records of all interactions and follow internal procedures
• Stay informed about product updates, new features, and best practices

Requirements for this Spanish Speaking Live Chat Support Agent job in Cape Town, South Africa:

• Fluency in Spanish, both written and spoken
• Strong command of English for internal communication
• Excellent writing skills and fast, accurate typing
• Experience in customer service, live chat, or digital communication is an advantage
• Tech-savvy, quick to learn new systems, and adaptable
• A cool head under pressure, strong attention to detail, and a customer-first mindset
• Flexible with shifts (including evenings and weekends) and ready to thrive in a multicultural, digital environment

If you meet the above requirements for this Spanish Speaking Live Chat Support Agent job in Cape Town, send your CV to [e-mail] today!

If you do not receive feedback within 7 days, please consider your application unsuccessful.

Looking for more Spanish language roles? Explore our full list of opportunities in the job section.

Tagged as: Spanish, Spanish Jobs, Cape Town Jobs, Customer Support, Live Chat, Language Jobs, South Africa