Solar Aftersales Technician - Troubleshooting & Field Support

Pty; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading renewable energy company is seeking a dedicated Aftersales Technician based in Johannesburg. The role focuses on delivering technical support for solar inverters and batteries while ensuring customer satisfaction. Responsibilities include troubleshooting issues, maintaining service records, and collaborating with engineering teams. Ideal candidates should have relevant qualifications and experience in solar PV, strong problem-solving skills, and a valid driver's license. Willingness to travel is required.

Qualifications

• Experience in solar PV or inverter support (2–4 years).
• Strong understanding of DC/AC systems and diagnostics.
• Computer literate with CRM or ticketing systems knowledge.

Responsibilities

• Provide technical aftersales support for solar systems.
• Diagnose and troubleshoot product issues remotely and onsite.
• Maintain service records and customer communication logs.
• Assist customers and partners with product guidance.
• Conduct product testing and quality checks as needed.

Skills

Technical support for solar inverters

Problem-solving

Customer communication

Electrical fault-finding

Education

Matric + relevant technical qualification (Electrical Engineering N-Diploma)

Job description

A leading renewable energy company is seeking a dedicated Aftersales Technician based in Johannesburg. The role focuses on delivering technical support for solar inverters and batteries while ensuring customer satisfaction. Responsibilities include troubleshooting issues, maintaining service records, and collaborating with engineering teams. Ideal candidates should have relevant qualifications and experience in solar PV, strong problem-solving skills, and a valid driver's license. Willingness to travel is required.