Site Supervisor

Riseup Management; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail management company is seeking a qualified individual to supervise and manage merchandisers across multiple sites in Durban. The role requires at least 5 years of experience in retail merchandising and a strong background in leadership and team management. Responsibilities include ensuring compliance with merchandising standards, conducting store visits, and providing reports. Candidates should possess excellent communication skills, a valid driver's license, and the ability to work under pressure. This position offers a chance to contribute to operational successes while leading a dedicated team.

Qualifications

• Minimum of 5 years experience in retail merchandising.
• At least 12 years proven experience in a supervisory or team leader role.
• Valid drivers licence and own reliable transport (advantageous).

Responsibilities

• Supervise, manage and support merchandisers on sites.
• Ensure correct product placement, stock rotation, pricing accuracy.
• Conduct regular store visits to ensure merchandising standards are met.

Skills

People management and leadership skills

Attention to detail and quality control

Time management and planning ability

Strong organisational skills

Customer and client-focused mindset

Education

Grade 12 (Matric)

Job description

Key Responsibilities / Duties

• Supervise, manage and support merchandisers on sites
• Ensure correct product placement, stock rotation, pricing accuracy
• Monitor daily attendance, productivity, and performance of merchandisers
• Conduct regular store visits to ensure merchandising standards are met at all times
• Train, coach, and mentor merchandisers to improve performance and maintain consistency
• Liaise with store management to address operational and merchandising requirements
• Identify and resolve site-related issues promptly and professionally
• Ensure promotional activities, displays, and product launches are executed according to client standards
• Assist with stock counts, audits, and store readiness checks
• Compile and submit daily, weekly, and monthly operational and performance reports
• Ensure compliance with company policies, client requirements, and health and safety regulations
• Act as the main point of contact between merchandisers, store management, and head office.

Minimum Requirements

• Grade 12 (Matric)
• Minimum of 35 years experience in retail merchandising
• At least 12 years proven experience in a supervisory or team leader role
• Strong understanding of retail operations and merchandising principles
• Experience managing staff in a retail or FMCG environment
• Ability to manage multiple sites and teams simultaneously
• Strong communication, leadership, and problem-solving skills
• Good administrative and reporting skills
• Ability to work independently and under pressure
• Valid drivers licence and own reliable transport (advantageous).

Skills and Competencies

• People management and leadership skills
• Attention to detail and quality control
• Time management and planning ability
• Strong organisational skills
• Customer and client-focused mindset
• Ability to meet deadlines and operational targets
• Professional conduct and strong work ethic.