SharePoint Support Administrator
City of Cape Town, Western Cape, South Africa.
We're seeking a skilled SharePoint Administrator to join our new Small Projects Team. You'll take on varied short-term engagements (typically 1-5 days), managing SharePoint Online configuration, site setup, permissions management, and reporting for our diverse client base. This is an ideal role for someone who enjoys hands-on technical work, variety in projects, and the flexibility of remote working.
Key Responsibilities
- Design, configure, and manage SharePoint Online environments, including site collections, hub sites, and communication sites
- Administer user access, permissions, and security settings across SharePoint platforms
- Create and manage SharePoint governance policies and implement best practices
- Generate reports on site usage, storage, permissions audits, and compliance
- Set up and configure libraries, lists, and basic workflows
- Manage permissions and access controls using Entra ID integration
- Provide technical support and guidance to end-users
- Troubleshoot and resolve SharePoint-related issues
- Support M integration, including Teams, OneDrive, and Exchange
- Document configurations and maintain technical specifications
Qualifications
- 2-3 years' experience administering SharePoint Online
- Strong understanding of SharePoint architecture, governance, and best practices
- Proficiency with permissions, security, and access management
- Experience with M suite (Teams, OneDrive, Exchange)
- Ability to manage multiple priorities on concurrent short-term projects
- Excellent communication and problem-solving skills
- Knowledge of Entra ID and user management
- Comfortable with command-line tools and technical troubleshooting
- Self-motivated and able to work independently in a remote environment
- Understanding of data loss prevention (DLP) policies and implementation
- Metadata management and content classification
- Ability to provide user training and support materials
- PowerShell scripting for SharePoint administration and bulk operations
- Microsoft Purview knowledge, including sensitivity labels and data labelling
- Experience with retention policies and compliance configurations
- Knowledge of site migration and data management
- Familiarity with GDPR and compliance requirements in M
- Experience with SharePoint Designer
- Basic understanding of REST APIs and webhooks
- Power Automate and Power Apps experience
- Training delivery and documentation skills
What We're Looking For
- You're pragmatic, detail‑oriented, and enjoy solving configuration challenges.
- You work well independently but communicate clearly with stakeholders.
- You're comfortable learning new aspects of M and stay current with Microsoft updates.
- You have a proactive approach to permissions management and governance, and you can translate technical requirements into practical SharePoint solutions.
What We Offer
- Fully remote role with flexible working
- Varied project work—no two days are the same
- Exposure to diverse organisations and SharePoint implementations
- Professional development opportunities within the M ecosystem
- Collaborative team environment
- Competitive salary reflecting your skills and experience
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Information Technology