Service Technician (HVAC)

The Legends Agency; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading engineering solutions firm in Johannesburg is seeking a Service Technician to support the implementation and commissioning of electrical and instrumentation systems. The ideal candidate has over 5 years of experience in a similar role and strong customer relationship skills. Responsibilities include managing service plans, liaising with clients, and ensuring safety compliance. This role requires a valid driver's license and proficiency in Microsoft Office.

Qualifications

• 5+ years experience as a service technician.
• Proficient with Microsoft Office.
• Valid Code 08 drivers licence required.

Responsibilities

• Manage assigned service plans and schedules.
• Plan and execute project commissioning.
• Liaise with customers via email, phone, and in person.

Skills

Wiring

Controls

Instrumentation

Fault finding

Customer relationship

Education

Matric plus Trade Certificate (Electrician)

HVAC/Refrigeration trade or instrumentation/controls diploma

Tools

Microsoft Office

Job description

Overview

Keep critical climate systems running for industrial clients

Johannesburg

About Our Client

Our Client is a solutions-focused engineering company that designs, installs, commissions, and services industrial climate and control systems. The team partners closely with clients to ensure reliable operations from project handover through the full service lifecycle. You'll join a technically strong, hands-on environment where quality, safety, and customer satisfaction are core, and where proactive problem-solvers are trusted with real responsibility.

The Role

The Role: Service Technician

You will support the implementation and commissioning of electrical, controls, and instrumentation systems on projects and then provide ongoing service and maintenance for clients. The role blends on-site technical work with planning, stakeholder communication, and safety compliance to ensure systems meet standards and operate reliably.

Key Responsibilities

• Manage assigned service plans and schedules end-to-end
• Plan and execute project commissioning alongside engineering and project supervisors
• Arrange and confirm client service appointments; set clear expectations
• Liaise with customers via email, phone, and in person; provide timely updates
• Participate in weekly service/project meetings and post-mortems; capture actions
• Oversee on-site work quality, standards, and timelines; supervise contractors with the internal team
• Enforce safety management and compliance on site
• Ensure all work complies with SANS and SAIRAC standards
• Use Microsoft Word, Excel, Outlook, and PowerPoint to document and report

About You

• 5+ years experience as a service technician in wiring, controls, instrumentation, and fault finding
• Matric plus Trade Certificate (Electrician); HVAC/Refrigeration trade or instrumentation/controls diploma advantageous
• Computer literate; proficient with Microsoft Office
• Valid Code 08 drivers licence
• Strong commissioning experience and industrial installation exposure
• Intuitive, proactive, and self-motivated; plans ahead and follows through
• Quality-driven with excellent customer relationship skills
• Safety-conscious, organized, and comfortable supervising contractors