Senior Service Delivery Lead : Telecom & Vendors

Herotel Telecoms (Pty) Ltd; Pretoria; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A telecommunications company is seeking a Service Delivery Manager to enhance service delivery across South Africa. The ideal candidate has over 3 years of experience in service delivery or vendor management and holds a Bachelor's degree. Responsibilities include managing suppliers, ensuring compliance with SLAs, and leading a national team to achieve optimal performance. This role offers a chance to impact the telecoms industry significantly.

Qualifications

• Minimum of 3 years of experience in service delivery or vendor management.
• Strong negotiation skills in the telecoms industry.

Responsibilities

• Manage third-party suppliers and ensure SLA compliance.
• Lead a national team for optimal performance.

Skills

Negotiation skills

Vendor management

Education

Bachelor's degree in a relevant field

Job description

A telecommunications company based in Tshwane is seeking a Service Delivery Manager to oversee and enhance the delivery of services across the country.

The ideal candidate will have at least 3 years of experience in service delivery or vendor management within the telecoms industry, strong negotiation skills, and a Bachelor's degree in a relevant field.

The role involves managing third-party suppliers, ensuring SLA compliance, and leading a national team for optimal performance.