Senior SaaS Account Manager – Upsell & Training Lead

The Legends Agency; Cape Town; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading technology firm in Cape Town is looking for a Senior Account Manager to manage healthcare SaaS client accounts. This role focuses on sustaining relationships, delivering product training, and identifying upselling opportunities. Ideal candidates will have experience in account management with an emphasis on SaaS or technology sales, strong communication skills, and a relevant degree. A competitive salary and growth opportunities are offered.

Benefits

Opportunities for growth

Competitive salary

Comprehensive benefits

Qualifications

• Proven experience in account management or sales within SaaS.
• Strong relationship management skills.
• Experience in delivering product training.
• Excellent communication and negotiation skills.

Responsibilities

• Manage a portfolio of assigned accounts.
• Conduct needs assessments and provide tailored training.
• Build and maintain relationships with clients.
• Identify upselling and cross-selling opportunities.
• Lead training sessions on products.

Skills

Account management

SaaS sales

Client relationship management

Product training

Upselling

Education

Bachelor's degree in Business, Marketing, or Healthcare Administration

Job description

A leading technology firm in Cape Town is looking for a Senior Account Manager to manage healthcare SaaS client accounts. This role focuses on sustaining relationships, delivering product training, and identifying upselling opportunities. Ideal candidates will have experience in account management with an emphasis on SaaS or technology sales, strong communication skills, and a relevant degree. A competitive salary and growth opportunities are offered.