Senior Operations Controller

Rhenus Group; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A logistics company in Cape Town is seeking an experienced Airfreight Specialist to manage cargo collection, documentation, and invoicing for shipments. The ideal candidate has over 2 years of experience in airfreight, a strong understanding of customs procedures, and is dangerous goods qualified. The role requires excellent time management, communication, and problem-solving skills. This position offers a dynamic work environment where adaptability and a positive attitude are essential.

Qualifications

• More than 2 years’ experience in airfreight product.
• Must have a good understanding of customs procedures.
• Dangerous Goods qualified.

Responsibilities

• Arrange for the collection of cargo from shipper.
• Check that transport department collects goods on time.
• Invoice the shipment to the client in accordance with standard applicable rates.

Skills

Time management skills

Ability to work under pressure

Good communication skills

Attention to detail

Problem solving

Customer service orientated

Education

Matric or Senior Certification equivalent

Job description

What You Can Expect

• On receipt of shipping instructions or notification from Customer Services, arrange for the collection of cargo from shipper
• Check that transport department collects goods on time
• Check that GRV was received from the warehouse once goods are checked in
• Arrange for the cargo to be booked with the airline
• Process export documentation (Air-Waybill, HAWB, COO, EUR1, etc. as applicable)
• Frame customs entry on behalf of exporter and submit to customs.
• Batch freight documents for export
• Invoice the shipment to the client in accordance with the standard applicable rates, or as per the quotation supplied by the Customer Service team
• Print P&L sheet and confirm accruals and revenue is correct and sign off the sheet
• Ensure that the funds for CBO shipments are paid and reflect in the account prior to departure
• Assist estimates team with Air Freight Export quotation to clients when required

What You Bring

Knowledge & Experience:

• Matric or Senior Certification equivalent
• More than 2 years’ experience in airfreight product
• Must have a good understanding of customs procedures.
• Dangerous Goods qualified

Skills & Attributes:

• Time management skills
• Ability to work under pressure
• Good communication skills
• Ability to integrate with team members and a team environment
• Attention to detail
• Positive attitude
• Problem solving
• Adaptability
• Customer service orientated