Senior Catering Manager Healthcare

Tsebo Solutions Group; Pietermaritzburg; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading catering management firm is seeking a Catering Manager to oversee day-to-day operations at a healthcare site in KZN. The role requires a minimum of 5 years’ experience in catering management, ideally in healthcare. Candidates must demonstrate strong leadership, budget management, and compliance with food safety standards. You will lead and train teams, build client relationships, and ensure quality service. This is an opportunity to make a significant impact in the healthcare sector.

Qualifications

• Minimum 5 years’ experience in catering management, preferably in healthcare.
• Previous experience managing catering services in an acute hospital environment is essential.
• Strong knowledge of food safety standards and healthcare compliance.

Responsibilities

• Oversee day-to-day catering operations across an acute healthcare site in KZN.
• Ensure compliance with food safety, hygiene, and healthcare regulations.
• Manage budgets, cost controls, and financial reporting.
• Lead, train, and develop catering teams to deliver exceptional service.
• Build strong client relationships and ensure contractual obligations are met.
• Implement Tsebo standards and monitor quality assurance.

Skills

Leadership & People Management

Strategic Thinking

Financial Acumen

Operational Excellence

Compliance & Quality Assurance

Customer Service Orientation

Communication Skills

Problem-Solving

Adaptability

Technology Proficiency

Negotiation & Influencing

Project Management

Education

Diploma/Degree in Hospitality Management or related field

Job description

Duties & Responsibilities

• Oversee day-to-day catering operations across an acute healthcare site in KZN.
• Ensure compliance with food safety, hygiene, and healthcare regulations.
• Manage budgets, cost controls, and financial reporting.
• Lead, train, and develop catering teams to deliver exceptional service.
• Build strong client relationships and ensure contractual obligations are met.
• Implement Tsebo standards and continuous improvement initiatives. Monitor quality assurance and conduct regular audits.

Skills and Competencies

• Leadership & People Management: Ability to inspire, motivate, and develop teams to achieve operational excellence.
• Strategic Thinking: Strong planning and decision-making skills to align catering operations with healthcare standards and Tsebo objectives.
• Financial Acumen: Proficient in budgeting, cost control, and financial reporting.
• Operational Excellence: Expertise in managing large-scale catering operations within an acute hospital environment.
• Compliance & Quality Assurance: Deep understanding of food safety, hygiene, and healthcare regulations; ability to implement and monitor compliance.
• Customer Service Orientation: Commitment to delivering exceptional service and building strong client relationships.
• Communication Skills: Clear and professional verbal and written communication; ability to present information confidently.
• Problem-Solving: Ability to identify challenges, analyze root causes, and implement effective solutions under pressure.
• Adaptability: Comfortable working in a fast-paced, changing healthcare environment.
• Technology Proficiency: Familiarity with catering management systems, inventory control tools.
• Negotiation & Influencing: Skilled in managing stakeholder expectations and resolving conflicts constructively.
• Project Management: Ability to manage projects simultaneously, ensuring timely delivery and quality standards.

Qualifications

• Diploma/Degree in Hospitality Management or related field.
• Minimum 5 years’ experience in catering management, preferably in healthcare.
• Previous experience managing catering services in an acute hospital environment is essential.
• Strong knowledge of food safety standards and healthcare compliance.
• Proven leadership and team management skills.
• Financial acumen and ability to manage budgets effectively.