SATIC - HC Business Partner

PwC - Global; Johannesburg; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A global professional services firm in Johannesburg seeks a Manager for their Human Capital Business Partner role. This position emphasizes strategic HR initiatives, organizational development, and employee relations. Candidates should have a minimum of five years in HR leadership within the professional sector. The role includes translating business strategies into HR initiatives, leading talent acquisition efforts, and ensuring compliance with HR policies. Competitive compensation and a collaborative work environment await the successful candidate.

Qualifications

• Minimum 5 years in an HR leadership role within the professional sector.
• Proven experience in HR practices in a startup environment.

Responsibilities

• Translate divisional goals into actionable HR strategies.
• Lead HR programs including talent acquisition and onboarding.
• Advise on compensation, benefits, and employee engagement.
• Manage conflict resolution and disciplinary processes.

Skills

Analytical skills

Leadership

Conflict resolution

Project management

Excellent communication

Education

Relevant HC Degree/Diploma

Job description

Management Level

Manager

Job Description & Summary

At PwC, our people in people strategy focus on developing and implementing long-term strategies to align the organisation's human capital with its overall business objectives. This involves analysing workforce trends, applying the latest HR strategy, long-term workforce planning and improving overall employee experience.

In business partnering at PwC, you will focus on strategic consulting with business stakeholders, advising on people strategies, policies and programmes to achieve current and future business objectives and overcome people related challenges. You will work collaboratively with the wider HR team to shape the Firm’s people strategy and priorities based on their understanding of the business as well as influence the business alignment with and adoption of firmwide direction. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

About PwC SATIC and the role

Within SATIC, PwC's South Africa Technology & Innovation Centre, the Human Capital Business Partner (HRBP) plays a pivotal role in driving organizational success by acting as an advisor and operational enabler. Positioned within this innovative hub, the HRBP aligns human capital initiatives with business objectives, collaborating with the Senior SATIC People Lead to advance talent strategies that foster a high-performance culture. By ensuring compliance with HR policies and regulatory frameworks, the HRBP contributes to the centre's strategic leadership and transformation, building upon the foundational responsibilities exhibited by the Junior HCBP.

Summary

As the People Lead at SATIC, you will play a critical role in shaping the company’s HR strategy, fostering a positive organizational culture, and driving the success of the company through its most valuable asset—its people. You will be a key member of the leadership team, contributing to high-level decision-making and ensuring that HR initiatives align with business objectives.

Qualifications / Certifications required

Relevant HC Degree/Diploma

Experience required

• Experience (min 5 years) in an HR leadership role, preferably within the professional sector.
• Proven track record of partnering with business and implementing HR practices in a startup environment.

Responsibilities of role

Strategic Alignment

• Translate divisional goals into actionable HR strategies.
• Drive the achievement of the division’s annual strategy and the HC Africa strategy, aligned with leadership priorities and future business needs.

Program Development & Implementation

• Lead HR programs including talent acquisition, onboarding, performance management, and employee relations.
• Deliver onboarding experiences and ensure completion of new joiner requirements (e.g., coach/buddy assignment, survey feedback).

Expert Guidance

• Advise on compensation, benefits, legal compliance, and employee engagement.
• Act as a trusted advisor on policy, leave, and staff matters.

Employee Relations

• Manage conflict resolution, disciplinary processes, and grievance handling.
• Participate in investigations and hearings as HC representative; ensure IR database updates.

Performance Management

• Facilitate career round table discussions and performance reviews.
• Guide managers on coaching, poor performance handling, and performance improvement plans.

Talent Management

• Support succession planning, talent pool development, and career pathing.
• Deliver talent interventions (identification, development, coaching, retention) aligned with transformation goals.

Organizational Development

• Contribute to change management, restructuring, and organizational design.
• Monitor client team wellbeing and implement initiatives to improve satisfaction and revenue.

Communication & Compliance

• Ensure consistent communication of HR policies and procedures.
• Provide refresher training and updates to partners/managers on performance coaching tools.

Data Analysis

• Use HR analytics to track KPIs, identify trends, and inform decision-making.
• Provide HC data to support team leader decisions.

Coaching & Feedback

• Coach leaders on effective people management and leadership practices.
• Upskill new team leaders on systems, processes, and compliance.

Relationship Management

• Build trusted relationships with divisional leaders, employees, and cross-functional teams.
• Act as ambassador for HC imperatives (e.g., Workday, Values, PwC Professional).

Diversity & Transformation

• Support the business in achieving Employment Equity Plan outcomes.
• Drive activities aligned with the Transformation Strategy and attract/retain diverse talent.

Desirable skill sets include

• Strong understanding of HR principles, employment law, and employee lifecycle.
• Excellent communication, interpersonal, and conflict resolution skills.
• Analytical mindset with proficiency in HRIS and data tools.
• Project management and strategic planning capabilities.
• Ability to influence stakeholders and drive change.
• Agile, resilient, and innovative approach to problem-solving.

Role related attributes

• Strategic Thinking: Ability to translate business objectives into actionable HR strategies and initiatives that support the division's goals.
• Leadership: Capable of leading HR programs and driving change management, fostering a high-performance culture, and supporting organizational development.
• Communication Skills: Proficient in conveying HR policies and procedures effectively to various stakeholders, including leaders and employees.
• Analytical Skills: Competent in using HR analytics to track key performance indicators (KPIs), identify trends, and inform strategic decision-making.
• Relationship Building: Skilled in establishing trusted relationships with divisional leaders, employees, and cross-functional teams to act as a liaison and ambassador for HR imperatives.
• Conflict Resolution: Expertise in managing employee relations, including conflict resolution, disciplinary processes, and grievance handling.
• Compliance and Regulatory Acumen: Thorough understanding of HR policies, employment law, and regulatory frameworks to ensure compliance and provide expert guidance.
• Talent Management: Ability to support succession planning, facilitate talent interventions, and contribute to career pathing and development.
• Coaching and Mentorship: Capable of coaching leaders on effective management practices and upskilling new team leaders on systems, processes, and compliance.
• Diversity and Inclusion: Commitment to driving diversity efforts and supporting the transformation strategy to attract and retain diverse talent.

Industry experience required

• Professional services background is preferred.
• Global business services or back-office support environment/shared services is vital.

Add-on to job advert

Agencies please note: This recruitment assignment is being managed directly by PwC’s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Any speculative or unsolicited CVs received will be treated as a direct application. Your respect for this process is appreciated.

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

December 6, 2025