Sales Support Specialist

Bebeesalessupport; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A growing sales support company in South Africa seeks a Sales Support Specialist to enhance customer satisfaction and drive sales growth. In this role, you will handle inquiries, resolve issues, and assist in managing orders and inventory. The ideal candidate will possess excellent communication and administrative skills, along with experience in sales or customer service. Ongoing training and a competitive compensation package are offered to recognize your contributions.

Benefits

Supportive team environment

Ongoing training opportunities

Competitive compensation package

Qualifications

• Ability to work effectively in a fast-paced environment.
• Strong understanding of industry trends and best practices.
• Reliable, organized, and able to prioritize tasks.

Responsibilities

• Respond to customer calls, emails, and messages swiftly.
• Process orders and maintain accurate records.
• Develop promotional strategies to engage customers.
• Assist with stock checks and inventory optimization.
• Handle complaints efficiently to improve customer satisfaction.

Skills

Excellent communication skills

Administration skills

Customer service experience

Proficiency in computer applications

Tools

Excel

Mailchimp

Job description

Sales Support Specialist

As a Sales Support Specialist, you will be the key to unlocking customer satisfaction and driving sales growth.

Your role will involve handling customer inquiries, resolving issues, and providing exceptional support to ensure seamless customer experiences.

Key Responsibilities :

Respond to customer calls, emails, and messages in a timely and professional manner.

Process orders, manage databases, and maintain accurate records to ensure data integrity.

Develop and implement effective promotional strategies to engage customers and promote products.

Conduct regular checks on outgoing orders and assist with stock take to optimize inventory levels.

Handle complaints professionally and efficiently, turning negative experiences into positive outcomes.

Requirements :

Excellent communication and administration skills, with the ability to work effectively in a fast-paced environment.

Previous experience in sales or customer service, with a strong understanding of industry trends and best practices.

Proficiency in computer applications, including Excel, email, and marketing tools such as Mailchimp.

Reliable, organized, and able to prioritize tasks to meet deadlines and deliver results.

What We Offer :

A dynamic and supportive team environment that encourages growth and development.

Ongoing training and professional development opportunities to enhance your skills and knowledge.

A competitive compensation package that recognizes your value and contributions.