Sales Administrator (Cape Town)

Mustek Limited; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A technology solutions company in Cape Town is seeking a Sales Administrator to assist Sales Executives in managing sales calls and building customer relationships. The successful candidate will process orders, handle invoices, and maintain sales records. An ideal applicant should have at least 1 year experience in ICT industry sales and marketing, and possess strong administrative and communication skills.

Qualifications

• 1 year experience within ICT industry sales and marketing.

Responsibilities

• Responsible for processing orders by telephone, email or mail.
• Check that orders include the correct prices, discounts and product numbers.
• Maintain sales records and update customer records.
• Provide information on sales by product line or territory.
• Process a high volume of product orders.
• Process invoices for all sales transactions.
• Check prices and contracts are up to date.
• Report monthly sales results to the sales team.
• Support the sales force with general operations.
• Take phone calls from customers.
• Communicate internally important feedback from customers.
• Process staff timesheets.
• Deal with and respond to high volumes of emails.

Skills

Exposure to chain stores

Computer knowledge, specifically MS office applications

Basic knowledge of budgeting, sales and marketing principles

ICT industry knowledge

Good administration skills

Good telephone etiquette

Good communication skills

Good people handling skills

Networking skills

Organising skills

Time management skills

Efficient computer literacy especially in MS applications

Education

Matric

Sales and/or Marketing qualification

Job description

Overview

The Sales Administrator is responsible for assisting the Sales Executives with sales calls on Mustek Products and building customer relationships.

Responsibilities

• Responsible for processing orders by telephone, email or mail.
• Check that orders include the correct prices, discounts and product numbers and enter them into the company’s computer system.
• Administrators maintain sales records and update customer records.
• Provide information on sales by product line or territory that sales managers use to prepare reports and monitor performance.
• Processing a high volume of product orders.
• Processing invoices for all sales transactions.
• Checking prices and contracts are up to date.
• Reporting monthly sales results to the sales team.
• Supporting the sales force with general operations to help reach the team’s objectives.
• Taking phone calls from customers.
• Communicating internally important feedback from customers.
• Processing staff timesheets.
• Dealing with and responding to high volumes of emails.

Education and Experience

• Matric
• Sales and/or Marketing qualification preferred
• 1 year experience within ICT industry sales and marketing

Skills And Knowledge

• Exposure to chain stores
• Computer knowledge, specifically MS office applications
• Basic knowledge of budgeting, sales and marketing principles
• ICT industry knowledge
• Good administration skills
• Good telephone etiquette
• Good communication skills
• Good people handling skills
• Networking skills
• Organising skills
• Time management skills
• Efficient computer literacy especially in MS applications