Retail Store Manager

Top Vitae Recruitment; Alberton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking a dynamic Store Manager to provide exemplary customer service and oversee staff operations in Alberton, Gauteng. You will be responsible for scheduling tasks, maintaining financial reports, and developing customer relationships. The ideal candidate has a Grade 12 certificate and at least 5 years of retail management experience, with proficiency in MS Office and Sage Evolution as a plus.

Qualifications

• 5 years of previous retail management experience.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.

Responsibilities

• Scheduling and delegating tasks to employees.
• Conducting cash-ups and preparing reports.
• Enforcing company policies and addressing customer concerns.

Skills

Verbal communication

Written communication

Team collaboration

Negotiation

Time management

Active listening

Analytical skills

Problem-solving

Organisational skills

Education

Grade 12/Matric

Tools

MS Office

Sage Evolution

Job description

The ideal candidate is a dynamic individual who will fill the role of Store Manager, responsible for providing exemplary customer service through product showcasing and overseeing staff operations.

Responsibilities

• Scheduling and delegating tasks to employees, monitoring their performance, and ensuring efficient store operations
• Maintaining accurate bank balances
• Conducting cash-ups, and preparing daily, weekly, and monthly reports
• Establishing strong customer relationships
• Enforcing company policies and procedures
• Addressing customer concerns both in-store and telephonically
• Fostering collaboration with various departments within the group are also vital aspects of the position

Qualification

• Grade 12/Matric
• 5 years of previous retail management experience.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.

Competencies

• Proficiency in verbal and written communication
• Excellent team player with a high level of integrity and a passion for team success.
• Ability to negotiate.
• Detail Orientated
• Ability to manage time / prioritise
• Active Listening ability
• High Achiever / Results Driven
• Ability to multitask.
• Ability to work under pressure.
• Excellent analytical, problem-solving and organisational skills

Please consider your application unsuccessful if you have not received a response within two weeks of applying.