Retail Floor Leader: Service & Visual Merchandising

Markham; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Pretoria seeks a Floor Supervisor to support the store management team in delivering exceptional customer service and leading the store team. The role requires at least 3 years of retail experience, including 1 year in a leadership capacity. Responsibilities include driving performance based on store KPIs and ensuring operational excellence. Candidates with strong leadership and communication skills are preferred. Flexibility in working hours is essential.

Qualifications

• Minimum of 3 years retail experience with at least 1 year in store leadership.
• Ability to work independently and under pressure.
• Outstanding interpersonal skills and high flexibility.

Responsibilities

• Support store management with team leadership.
• Ensure operational excellence with a customer-centric mindset.
• Drive performance through store KPIs.

Skills

Leadership

Communication

Customer Service

Motivation

Education

Matric certificate

Job description

A leading retail company in Pretoria seeks a Floor Supervisor to support the store management team in delivering exceptional customer service and leading the store team. The role requires at least 3 years of retail experience, including 1 year in a leadership capacity. Responsibilities include driving performance based on store KPIs and ensuring operational excellence. Candidates with strong leadership and communication skills are preferred. Flexibility in working hours is essential.