Remote Operations Manager — Client Success Lead

Remote Legal Staff; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic legal staffing company is looking for an Operations Manager to lead its Client Success Managers and maximize client satisfaction. This fully remote role involves managing team performance, resolving client issues quickly, and implementing process improvements in a fast-paced environment. Ideal candidates will have extensive experience in operations and leadership, particularly in remote or service-oriented settings. The position offers a competitive salary, making it a great opportunity for qualified candidates.

Benefits

Competitive salary

Fully remote working option

Qualifications

• Extensive experience in operations and leadership within remote or service-oriented environments.

Responsibilities

• Manage team performance.
• Resolve client issues swiftly.
• Implement improvements in processes and communication.

Skills

Operations management

Leadership

Job description

Overview

A fast-growing legal staffing company is seeking an Operations Manager to oversee Client Success Managers and ensure client satisfaction.

Responsibilities

• Manage team performance
• Resolve client issues swiftly
• Implement improvements in processes and communication

Qualifications

• Extensive experience in operations and leadership within remote or service-oriented environments

Benefits

• Competitive salary
• Fully remote working option