Remote Italian-Speaking Customer Service & Sales Rep

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency seeks a Customer Service & Sales Representative (Italian Speaking) to work for a prestigious airline. This fully remote role involves assisting passengers with travel-related queries in Italian and English. Candidates must reside in South Africa, possess excellent communication skills, and be flexible with shifts. The position offers a monthly salary of R15,833 plus potential incentives. Ideal for dedicated individuals seeking a challenging career in customer support.

Qualifications

• Located in South Africa with a permanent residence permit or South African ID.
• Must have a stable internet connection.
• Required to be flexible with working shifts.

Responsibilities

• Provide assistance to passengers with travel-related queries in Italian and English.
• Handle voice calls and some written correspondence in German.
• Meet specific key performance indicators in a time-sensitive environment.

Skills

Fluent in Italian

Flexibility to work shifts

Effective communication in English

Customer service skills

Job description

A leading recruitment agency seeks a Customer Service & Sales Representative (Italian Speaking) to work for a prestigious airline. This fully remote role involves assisting passengers with travel-related queries in Italian and English. Candidates must reside in South Africa, possess excellent communication skills, and be flexible with shifts. The position offers a monthly salary of R15,833 plus potential incentives. Ideal for dedicated individuals seeking a challenging career in customer support.