QUALITY SUPERVISOR

Tower Group; Durban; On-site; ZAR 30 000 - 45 000; Full time

Job summary

A leading manufacturing firm in Durban is seeking a Quality Assurance Supervisor with at least 5 years of experience in Quality Control. The candidate must possess relevant diplomas and ISO certifications. Responsibilities include overseeing quality standards, investigating non-conformances, and ensuring compliance with regulations. Strong skills in data analysis and quality administration, along with proficiency in AutoCAD and Microsoft applications, are essential for this role. This position offers opportunities for continuous improvement initiatives and operational excellence.

Qualifications

• 5+ years of experience in Quality Assurance & Quality Control in a supervisory role.
• Understanding of Quality Management Systems (QMS) is critical.
• ISO 9001, ISO 14001, ITAF 16949 certifications required.

Responsibilities

• Oversee quality aspects to ensure product compliance with standards.
• Investigate and resolve quality non-conformances.
• Conduct process and system audits and implement corrective actions.

Skills

Data analysis

Communication

Quality Administration

Problem solving

Education

Relevant Diploma in Quality, Manufacturing, Engineering

Bachelor's degree in Quality, Manufacturing, Engineering

Tools

AutoCAD

PolyWorks

Faro programs

Microsoft Excel

Job description

Minimum Qualification

• Relevant Diploma in Quality, Manufacturing, Engineering, and related fields
• ISO certification

Preferred Qualification

• Relevant bachelor’s degree in quality, Manufacturing, Engineering and related fields

Experience

At least 5 years relevant Quality Assurance & Quality Control experience in a Quality Supervisory role in Automotive or Manufacturing

Technical Pre-requisite

• Understanding of QMS is critical
• Reads and interprets quality specification data with understanding of company policies and internal controls
• Collects and researches data, designs workflows and procedures.
• Proficient in AutoCAD, PolyWorks, Faro programs
• Ability to analyse data and make data driven decisions.
• Must fully understand the requirements of the product/material.
• In-depth understanding of quality control procedures/systems and relevant legal standards.
• Good working knowledge of data analysis/statistical methods
• Familiar with safety protocols and regulatory requirements in a manufacturing environment
• Strong flair for Quality Administration and Reporting
• Employee and Industrial Relations knowledge
• Participate and manage in projects where required.
• Basic business and financial acumen
• Knowledge of Microsoft applications, with intermediate Excel
• Working Knowledge of Safety
• Quality certification ISO 9001, ISO 14001, ITAF 16949

Essential Duties and Responsibilities

• Overseeing all quality aspects and ensure all products conforms to the applicable approved standards and specifications.
• Champion the implementation and monitoring of ITAF and make recommendations.
• Investigate and resolve Quality Non-conformances.
• Investigate and resolve customer quality complaints.
• Investigate internal and external non-conformances and ensure countermeasures are put in place.
• Monitoring and address 4M Changes (Man, M/C, Method and Material) with all relevant parties.
• Analyse all defects and take the necessary remedial action.
• Analyse data to identify areas of improvement in the Production process.
• Conduct process and system audits and resolve findings/discrepancies.
• Act as a customer representative and customer support contact.
• Actively participate in maintaining ISO certification.
• Monthly Reporting of quality metrics and updating of various quality documents, including test plans and protocols.
• Oversees the documentation of data obtained during all quality activities consistent with company policies and procedures.
• Ensures that all equipment is calibrated timeously and maintain calibration register/schedule.
• Maintain customer KPI reporting.
• Monitor adherence to production requirements.
• Implements standards, procedures and processes to meet the required quality standards.
• Develops, maintains and ensures adherence to standard operating procedures and work instructions.
• Develop and implement continuous improvement initiatives to improve efficiency, customer service and cost savings.
• Conduct quality training.
• Implementation of Health and Safety Standards.
• Supervise employees, coordinate the scheduling of work tasks and ensures adherence to quality and safety standards.
• Ensures compliance with all applicable laws and regulations.