Prestige Banking Relationship Banker

Standard Bank Group; George; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading financial institution in South Africa is seeking an individual with banking experience to enhance client relationships and manage service gaps. The role requires a FAIS-aligned degree and 3-4 years in Personal and Private Banking, focusing on lending and transactional products. Candidates should possess strong communication skills, be client-focused, and able to execute campaigns effectively. Opportunity to drive growth and make a significant impact in a dynamic team environment.

Qualifications

• 3–4 years’ banking experience within Personal and Private Banking.
• FAIS-aligned experience with Fit and Proper requirements.
• Experience in branch and client servicing environments.

Responsibilities

• Manage service gaps and enhance client relationships across various bank touchpoints.
• Focus on lending and transactional product uptake.
• Execute campaigns and respond to client demands.

Skills

Client Knowledge

Sales Ability

Risk Awareness

Client Retention

Articulating Information

Conveying Self-Confidence

Education

FAIS aligned Degree in Business Commerce (NQF7 or higher)

Job description

Job Description

To deliver a quality service and manage service gaps realised by clients as they engage through the bank's various touchpoints. Deepen bank-client relationships primarily focused on lending and transactional product entrenchment and uptake on the bank's rewards programme. Mainly driven via campaigns execution and reactive response to client demands.

Qualifications

• FAIS aligned Degree in Business Commerce (NQF7 or higher)

Experience Required

• 3–4 years’ banking experience within Personal and Private Banking, with exposure to Prestige / Affluent client segments.
• FAIS-aligned experience – must meet Fit and Proper requirements, able to operate without supervision for intermediary services and under supervision for advice.
• Branch and client servicing exposure – practical experience in a physical, virtual, or voice branch environment, with strong knowledge of bank processes, policies, and products.
• Sales and credit delivery – proven ability to submit credit applications, entrench transactional and lending products, execute campaigns, and drive portfolio contribution growth.

Behavioral Competencies

• Articulating Information
• Challenging Ideas
• Conveying Self-Confidence
• Convincing People
• Developing Expertise

Technical Competencies

• Banking Process & Procedures
• Client Knowledge
• Client Retention & Client Servicing
• Customer Understanding ( Consumer Banking)
• Risk Awareness & Risk Identification

Careers

Are you passionate about Africa's potential? Are you driven to win? At Standard Bank Group, a team of over 50 000 dedicated individuals share one common purpose : Africa is our home, we drive her growth. We believe our people are our greatest asset, and we strive to create a thriving environment where you can bring your whole self to work, pursue your dreams, and see your ideas shape a brighter future for Africa. Join us, if you're ready to turn your passion into impact and make a real difference as part of a dynamic team.