Point of Sale Trainer

Lesaka Merchant Division; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic fintech company in Johannesburg is seeking a Point of Sale Trainer to deliver high-quality training and support for their UNITY software. This role focuses on equipping clients and teams to maximize their POS systems through training and problem resolution. A successful candidate will have a strong understanding of retail operations, management experience, and excellent communication skills. Join a team that values integrity and innovation while making an impact in the fintech industry.

Qualifications

• Reliable car (insured for business use).
• Valid driver’s license.
• Management experience within hospitality and retail sectors.
• Punctual, reliable, and presentable.
• Reliable home infrastructure for remote working.

Responsibilities

• Create and maintain training documentation.
• Deliver training sessions to internal teams and external clients.
• Provide support for client queries and issues.
• Test reported issues to identify and resolve problems.

Skills

Strong understanding of operations within the hospitality and retail sectors

Fluent in English (written and oral)

Excellent communication skills

Attention to detail

Tools

Microsoft Office (Word, Excel)

Job description

We’re Hiring: Point of Sale Trainer | Lesaka

Are you passionate about training, technology, and empowering clients to succeed?

Lesaka is looking for a Point of Sale Trainer to join our team in Johannesburg. This role is focused on delivering high-quality training, support, and testing for our UNITY software, ensuring our clients and teams are equipped to perform at their best.

Location: Johannesburg
Reporting To: National Training Manager
Division आरोप: Operations

Why This Role Matters

As a Point of Sale Trainer, you will:
Equip clients and internal teams with the knowledge to maximize their POS systems
Support testing and troubleshooting to ensure smooth anticall operations
Create and maintain training documentation that drives consistency and excellence
Play a key role in strengthening Lesaka’s reputation for service and innovation

Key Duties & Responsibilities

Training

• Create and maintain training documentation
• Deliver training sessions to internal teams and external clients

Support & Testing

• Provide support for client queries and issues
• Test reported issues to identify and resolve problems
• Test new software releases from development to ensure quality and functionality

General Operational Duties

• Perform additional operational tasks as required by the business

Minimum Requirements & Competencies

Strong understanding of operations within the hospitality and retail sectors
Reliable car (insured for business use before commencement date)
Valid driver’s license
Management experience within hospitality and retail sectors
Proficiency with Microsoft Office (Word, Excel)
Fluent in English (written and oral)
Excellent communication skills (written and oral)
Attention to detail and ability to work under pressure
Punctual, reliable, and presentable
Reliable home infrastructure to support efficient remote working
Ability to work independently and achieve goals without constant supervision

Work Hours

• Standard hours: Monday to Friday, 08h00 – 17h00
• ंबई overtime may be required to support client queries

Why Lesaka?

At Lesaka, we’re more than just a fintech company — we’re a movement. Join a team that values:

• Entrepreneurial Spirit
• Integrity
• Collective Wisdom
• Bias to Action

Preference Appearance will be made to support EE / AA measures.

Ready to train, support, and make an impact?
Apply now or share with someone who’d be perfect for this role — your expertise could define the future of our Point of Sale division.

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