Pharmacist Assistant QPB

Clicks Group; Zeerust; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading pharmacy group in South Africa is looking for a Pharmacist Assistant responsible for providing pharmaceutical care services and administering scripts while ensuring patient satisfaction. The role requires excellent communication, customer service skills, and a minimum of 1 year of relevant experience. Candidates must hold a Further Education and Training Certificate in Pharmacist Assistance. The position is located in Zeerust and offers ongoing exposure to various healthcare operations.

Qualifications

• Minimum of 1 year experience as a Pharmacist Assistant.
• Knowledge of OTC products and relevant legal regulations is essential.
• Ability to manage patient profiles effectively.

Responsibilities

• Provide pharmaceutical care services within scope of practice.
• Interact with customers regarding medication and healthcare services.
• Administer scripts accurately and handle related queries.
• Liaise with healthcare professionals and other departments.

Skills

Computer literacy (MS Office)

Customer service orientated

Team Player

Integrity

Accuracy and attention to detail

Bilingual skills

Effective time management skills

Adaptability

Positive attitude

Education

Further Education and Training Certificate Pharmacist Assistance

Job description

Overview

Listing reference: click_023475

Listing status: Online

Apply by: 9 February 2026

Industry: Pharmaceutical Sector

Job category: Retail Operations

Location: Zeerust

Contract: Permanent

EE position: Yes

About Our Company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company\'s Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Description

Job Objectives:

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• Product knowledge (including OTC)
• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Computer literacy (MS Office)
• Customer service orientated
• Team Player
• Integrity
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements)
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Effective time management skills
• Adaptability
• Positive attitude
• Be able to work under pressure

Competencies

Essential

• Adhering to Principles and Values
• Working with People

Delivering Results and Meeting Customer Expectations

Experience

Minimum requirements

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)