Pet Health Tech Support Specialist

IDEXX; Bloemfontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading animal health company in Bloemfontein is looking for a Customer Service Representative. This role involves providing technical support to internal and external customers, managing inquiries, and ensuring customer satisfaction. The ideal candidate should have a Bachelor's degree, excellent communication skills, and the ability to work in a fast-paced environment. Relevant experience is preferred. Join our team for a rewarding career in animal health.

Qualifications

• 1~3 years of related experience preferred.
• Ability to communicate complex technical issues to users.
• High quality customer-facing interpersonal skills.

Responsibilities

• Provide customer technical support via phone for company products.
• Ensure ongoing customer satisfaction and maintain relationships.
• Assist with equipment installations and troubleshooting.

Skills

Customer service skills

Communication skills

Technical problem-solving

Attention to detail

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

A leading animal health company in Bloemfontein is looking for a Customer Service Representative. This role involves providing technical support to internal and external customers, managing inquiries, and ensuring customer satisfaction. The ideal candidate should have a Bachelor's degree, excellent communication skills, and the ability to work in a fast-paced environment. Relevant experience is preferred. Join our team for a rewarding career in animal health.