Nurse Scheduling Coordinator - Est Working Hours (Remote)

Ista Solutions; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading healthcare staffing firm is seeking a Nurse Scheduling Coordinator to manage shift coverage and communicate effectively with healthcare staff. This full-time role operates in a fast-paced environment requiring strong multitasking and problem-solving abilities. Ideal candidates will have excellent communication skills and experience in healthcare staffing. This position works US-based hours while located in South Africa, and requires a reliable internet connection and power backup.

Qualifications

• Strong soft skills required for effective communication.
• Ability to multitask and stay calm in a fast-paced environment.
• Proactive and organized with strong problem-solving skills.

Responsibilities

• Communicate with healthcare staff and facilities to fill shifts.
• Manage callouts and urgent staffing needs.
• Build strong relationships with staff and facility contacts.

Skills

Excellent written & verbal communication

Multitasking

Calm under pressure

Problem-solving

Computer literate (MS Office and Outlook)

Job description

Nurse Scheduling Coordinator - EST Hours (Remote)

Our client is a leading healthcare staffing firm that partners with hospitals and facilities across the U.S. They specialize in providing dedicated healthcare professionals including Licensed Practical Nurses (LPNs) and Nursing Assistants to meet dynamic staffing needs.

ISTA Personnel Solutions is looking for a Nurse Scheduling Coordinator to join this fast‑paced team! The role requires someone who thrives in a high‑energy environment, loves problem‑solving, and excels at communication.

You’ll be the vital link between facilities and field staff — managing shift coverage, communicating changes in real‑time, resolving issues, and building strong relationships with both sides. Expect plenty of texting, phone calls, and real‑time coordination.

If you’re a natural multitasker who enjoys keeping things running smoothly, this role is for you!

PLEASE NOTE Working Hours: This role requires you to work US‑based hours (EST) (15:00pm – midnight SAST) Mon – Fri (subject to change depending on daylight savings). Internet (fibre): Candidates must possess a fixed fibre line with a minimum speed of 25 Mbps for both upload and download, capable of supporting a wired Ethernet connection. Power backup: Candidates must have a power backup solution to manage loadshedding or power outages.

Key Responsibilities

• Communicate with healthcare staff and facilities to fill open shifts.
• Manage callouts, replacements, and any urgent staffing needs.
• Troubleshoot issues quickly and effectively.
• Build strong, professional relationships with staff and facility contacts.
• Maintain accurate shift records and follow up as needed.

Requirements

• Strong soft skills — excellent written & verbal communication.
• Ability to multitask, stay calm under pressure, and work in a fast‑paced environment.
• Confident decision‑maker with solid logic and reasoning.
• Proactive, organized, and a natural problem‑solver.
• Computer literate (MS Office and Outlook).
• Added Bonus: Experience with U.S. long‑term care staffing agencies.
• Previous experience in healthcare staffing.

If you are not contacted within 14 working days, please consider your application unsuccessful.

Seniority level: Not Applicable. Employment type: Full‑time. Job function: Customer Service. Industries: IT Services and IT Consulting.