Night Shift Dispatch Team Leader

Cre8work!; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A logistics company in Durban is seeking a proactive Night Shift Dispatch Team Leader to oversee dispatch operations. The role involves supervising the dispatch team, ensuring timely deliveries, and maintaining smooth operations during night shifts. Ideal candidates should have experience in logistics and strong leadership qualities. Applicants must be willing to work night shifts.

Qualifications

• Proven experience in dispatch, logistics, or transport coordination.
• Prior supervisory/leadership experience is essential.
• Strong problem-solving and decision-making skills.
• Excellent communication and people management abilities.
• Ability to work under pressure and manage time effectively.
• Willingness to work night shifts.
• Computer literacy (MS Office, dispatch systems, etc.).

Responsibilities

• Supervise and coordinate dispatch activities during the night shift.
• Monitor delivery schedules to ensure efficiency and on-time service.
• Lead, guide, and motivate dispatch staff to achieve operational targets.
• Handle queries, challenges, and escalations effectively.
• Ensure compliance with company policies, health & safety, and operational standards.
• Prepare and submit shift reports to management.
• Maintain effective communication with drivers, warehouse, and management.

Skills

Problem-solving

Leadership

Communication

Time management

Computer literacy

Job description

We are seeking an organized and proactive Night Shift Dispatch Team Leader to oversee and manage our dispatch operations during night shifts. The successful candidate will be responsible for supervising the dispatch team, ensuring timely and accurate deliveries, and maintaining smooth operational flow.

Responsibilities

• Supervise and coordinate dispatch activities during the night shift.
• Monitor delivery schedules to ensure efficiency and on-time service.
• Lead, guide, and motivate dispatch staff to achieve operational targets.
• Handle queries, challenges, and escalations effectively.
• Ensure compliance with company policies, health & safety, and operational standards.
• Prepare and submit shift reports to management.
• Maintain effective communication with drivers, warehouse, and management.

Qualifications

• Proven experience in dispatch, logistics, or transport coordination.
• Prior supervisory / leadership experience is essential.
• Strong problem-solving and decision-making skills.
• Excellent communication and people management abilities.
• Ability to work under pressure and manage time effectively.
• Willingness to work night shifts.
• Computer literacy (MS Office, dispatch systems, etc.).