Network Data Solutions Delivery Engineer

P.I. Works Inc; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

An innovative telecommunications firm is seeking a Network Data Solutions Delivery Engineer to spearhead mobile network project deliveries. The role centers on collaborating with customer teams to monitor performance, provide technical support, and develop custom reporting solutions. Candidates should hold a relevant engineering diploma, possess strong SQL skills, and have exceptional communication abilities.

Qualifications

• Diploma from Engineering Departments relevant to Mobile Telecommunications or Computer Science.
• Very good command of English.
• Must have an excellent customer relationship with both verbal and written communication skills.

Responsibilities

• Work closely with customer mobile network teams for network performance monitoring and reporting activities.
• Provide onsite support for customer and feedback to product, integration and support teams.
• Create custom dashboards and automated reports on key business metrics for various use cases.

Skills

SQL

Telecom domain KPIs

Communication skills

Education

Diploma in Engineering or Computer Science

Tools

PowerBI

Tableau

Qlikview

Job description

P.I. Works is the first company in the world to automate the management of a commercial 5G network.

Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across more than 84 mobile operators in 58 countries around the world.

Our success is built by our people that strive for excellence and deliver great value to our customers.

At the core of our success are a culture built on integrity, trust, and respect. We are looking for Network Data Solutions Delivery Engineer to lead mobile network product delivery projects, with a focus on next-generation optimization techniques with Network Automation Solutions, and keeps full engagement with our customer as a single point of contact.

Job Description:

• Work closely with customer mobile network teams for network performance monitoring and reporting activities
• Provide onsite support for customer and feedback to product, integration and support teams
• Create custom dashboards and automated reports on key business metrics for various use cases
• Participate in technical meetings, monitor products performance, track customer demands
• Prepare and issue technical guidelines and results of technical studies
• Prepare and issue engineering level and executive-level reports

Required Qualifications:

• Diploma from Engineering Departments relevant to Mobile Telecommunications or Computer Science
• Basic Knowledge on Telecom domain KPIs and Parameters (Radio, Core, Transmission)
• Good level of SQL and ETL platform knowledge, able to write complex SQL queries
• Experience with tools in performance management (Optima/Helix, PrOptima, PRS, Eniq, etc.) is a plus
• Very good command of English
• Must have an excellent customer relationship with both verbal and written communication skills
• Experience with OEM vendor EMS/OSS systems and Managed Objects, parameters and measurements is a plus
• Reporting / BI Tools experience (PowerBI, Tableau, Qlikview, etc.) is a plus