Mobile Device Support Engineer — Optimize & Secure Mobiles

Old Mutual; Johannesburg; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A multinational financial services firm in Johannesburg is seeking a Mobile Services Support Specialist. This role is responsible for managing mobile devices, troubleshooting issues, and ensuring compliance with organizational policies. Ideal candidates will have experience in mobile asset management and strong communication skills. Join this dynamic team and help optimize mobile services for effective usage.

Qualifications

• Familiarity with mobile asset management and support processes.
• Experience in troubleshooting mobile, voice, and data services.
• Ability to manage contracts with service providers.

Responsibilities

• Troubleshoot and resolve mobile service-related issues.
• Maintain an accurate system of records for mobile assets.
• Oversee the acquisition and deployment of mobile devices.

Skills

Computer Literacy

Database Administration

Document Management

Oral Communications

Education

NQF Level 5 - Higher, Advance or Occupational Certificate

Job description

A multinational financial services firm in Johannesburg is seeking a Mobile Services Support Specialist. This role is responsible for managing mobile devices, troubleshooting issues, and ensuring compliance with organizational policies. Ideal candidates will have experience in mobile asset management and strong communication skills. Join this dynamic team and help optimize mobile services for effective usage.