Luxury Lodge Front Desk Specialist

Kendrick Recruitment; Hoedspruit; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury lodge recruitment agency is seeking a professional Receptionist for a luxury lodge in Hoedspruit. The role requires a strong background in hospitality, exceptional customer service skills, and the ability to manage challenging situations. Candidates should have a degree or diploma in Hospitality Management and at least 2 years of experience. This position offers a salary of R8,500 and requires flexibility with working hours including weekends and holidays.

Qualifications

• Minimum of 2 years’ experience in hospitality, preferably within a luxury lodge or high-end hotel.
• Proficiency in computer systems and property management systems.
• Willingness to work flexible hours, including weekends, nights, and public holidays.

Responsibilities

• Welcoming guests and ensuring a professional first impression.
• Managing check-ins, check-outs, and guest enquiries.
• Upholding the lodge’s service standards at all times.

Skills

Exceptional customer service skills

Strong verbal and written communication skills

Attention to detail

Ability to manage challenging situations

Education

Degree or diploma in Hospitality Management or related field

Tools

Property management systems

Job description

A luxury lodge recruitment agency is seeking a professional Receptionist for a luxury lodge in Hoedspruit. The role requires a strong background in hospitality, exceptional customer service skills, and the ability to manage challenging situations. Candidates should have a degree or diploma in Hospitality Management and at least 2 years of experience. This position offers a salary of R8,500 and requires flexibility with working hours including weekends and holidays.