Lead Technology - Customer Regulatory Operations

Absa Group Limited; Gauteng; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading financial services organization in South Africa seeks a Lead Technology professional for Customer Regulatory Operations. You will oversee the design and delivery of technology products while managing relationships with key business stakeholders. The role requires strong expertise in full-stack development and agile methodologies, along with a Bachelor's degree in Information Technology. Join us to make a significant impact within our tech framework!

Qualifications

• Experience in Agile methodologies and DevOps practices.
• Strong knowledge in full-stack development.
• Bachelor's degree in Information Technology required.

Responsibilities

• Lead the design and delivery of technology products.
• Manage relationships with product owners and stakeholders.
• Ensure alignment with Group Architecture standards.

Skills

Agile methodologies

DevOps

Full Stack Development

Architecture Design

Java

Python

Education

Bachelor's Degree in Information Technology

Tools

Kubernetes

Jenkins

AWS

Azure

Job description

Job title: Lead Technology - Customer Regulatory Operations

Job Location: Gauteng, Randburg
Deadline: November 30,

Job Summary

Lead the agile solution design, deployment & ongoing optimization & evolution of enterprise wide technology products and services (full stack engineering & ownership / control) in low complexity environments.

Job Description

• Product & Service Direction Setting, Solution Design & Performance Management
• Work with the CIO & business product owners to define the product & technical strategy (Full Stack – End to End)
• Act as the single point of partnership & assume responsibility for managing the senior business interface (product owner) relationship
• Assume one stop shop accountability for the delivery of the product & solutions (risk cannot be outsourced to vendors)
• Apply design thinking practices to deliver architecturally sound technical product & service solutions (and explain / guide / coach others on this architecture holistically and technically)
• Lead & facilitate the design of the product & or service solution blueprints aligned to the organization strategy (Short, Medium & Long Term)
• Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
• Lead the detailed scoping, prioritisation & integration planning for the design & deployment of products & services with & across multiple stakeholder groups (Front End, Back End & Integration) – (aligned to solution blueprints)
• Meaningfully contribute & ensure solutions align to the design, direction of Group Architecture standards, principles, preferences & practices
• Short term deployment must align to strategic long term delivery
• Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA's, IAAS, PAAS, SAAS, Containerisation etc.
• Strategically & operationally monitor the performance of products and services (all applications) – ensuring ongoing optimization & cost to value for our businesses (think bank wide)
• DevOps (with deep knowledge & understanding of context within which we develop architecturally & infrastructurally)
• Leverage the required expert level (own) skill & knowledge in architecture & Infrastructure, design and manage all development & development practices & outputs across squads (apply knowledge on virtualization, containerization, automation, storage & serverless technologies (e.g. AWS, Azure, Google, & on prem-Cloud, etc.))
• Ensure the most optimal design & deployment of technical products and services in the organization (via pipeline – not manually)
• Design & Implement Automation Testing, Continuous Integration & Continuous Delivery Strategies & frameworks across squads for effective solution development & deployment (understand and apply expert knowledge in e.g. Kubernetes, Jenkins, TeamCity, Arifactory, MS Powershell, Collaborative Lifecycle Management (CLM) Tools, APM Tools (e.g. NewRelic & Splunk) etc.)
• Ensure solution designs deliver on the key technical principles of: self-service, repeatability, testability, scalability & resilience
• Guide code development practices and processes through an understanding of complex concepts and developmental practices such as threading, parallel processing, asynchronous programming, domain driven design, lambdas etc.
• Offer coding language expertise (e.g. Java, C++, Groovy, Python, Bash, Perl, Ruby etc.) and guide & ensure the delivery of quality development (code) based on own experience in developing across a range of applications including but not limited to server side, client side, web (SOAP, REST, JSON), socket based programming, batch & real time, building architectural patterns, security / security domains
• Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business risk
• Manage the maintenance & optimization of applications, products & services as a 'way of doing things / culture' within the development teams
• Fully accountable for the longevity of applications aligned to Group Architectural practices
• Coach & Mentor senior developers across squads on the technical competencies to effectively deliver on DevOps solutions
• Display proficiency in the Senior level competency requirements

Delivery Management

• With fluency in the deployment of agile methodologies, resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery
• Work in collaboration with transformation & change teams for effective resourcing and delivery management of various programmes at all levels (SI, BU etc.)
• Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO's etc.
• Positively & proactively manage product owner relationships including building product owner technical capability to enable balanced & best fit decision making
• Proactively engage with & partner CTO, CSO, SE, Risk and broader enablement functions to drive alignment & leading practice in technology design & deployment

People

• Set & Cascade Product & Service direction across squads
• Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
• Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
• Accountable for the right people in the right teams to deliver on our tech strategy (always!)
• Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services

Financial & Vendor Management, Risk & Governance

• Carry the 'one stop shop' accountability for all risk associated with technical decision making (from ideation to deployment)
• Manage & Apply the organization risk & governance frameworks
• Ensure decisions on infrastructure & product design are aligned to chapter & guild guidelines & are sustainable for the enterprise
• Proactively involve / engage chapter & guild leads in product design & infrastructure decision making, applying an enterprise wide lens to product & service development
• Manage all vendor selection processes & take full accountability for all related commercial impact
• Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc.
• Deliver on time & on budget (always)

Education

Bachelor's Degree : Information Technology

End Date : October 31,