Junior Server Engineer

IOCO; Cape Town; On-site; ZAR 400,000 - 550,000; Full time

Job summary

A leading company in infrastructure services is looking for a Junior Server Engineer in Cape Town. You will be responsible for configuring and managing servers, ensuring system reliability, and addressing incidents to maintain operational standards. The ideal candidate will have extensive experience in server management and relevant certifications, and will thrive in a hybrid work environment.

Qualifications

• 5+ years of OS and VMWare/HyperV experience.
• 3+ years of AD, Exchange, and O365 experience.
• 3+ years of Mimecast administration.

Responsibilities

• Configure and manage servers mainly of MS operating systems in Azure.
• Monitor system alerts and respond accordingly.
• Lead during major outages with strong problem-solving skills.

Skills

Server Management

Problem Solving

VMWare/HyperV

Azure

Active Directory

Education

MCSE/MCTIP Certification

A+ Certification

N+ Certification

ITIL v3/v4 Certification

Azure Administrator/Developer Certification

Tools

VMWare

HyperV

O365

Mimecast

Job description

iOCO Infrastructure Services invites you to explore opportunities. We are seeking a dynamic and results-driven Junior Server Engineer with expertise in configuring and managing servers, mainly MS operating systems, and related tasks in Azure.

Responsibilities:

• Configure and manage servers of mainly MS operating systems and related tasks in Azure.
• Ensure all systems are online, accessible, and operating under correct load parameters.
• Complete and distribute daily check reports across supported environments.
• Address escalations promptly to restore normal operations within SLA.
• Lead during major outages with strong problem-solving skills.
• Monitor system alerts and respond accordingly.
• Manage remediation of calls within client-defined SLAs, ensuring no calls exceed 10 working days without escalation.
• Adhere to change and incident management processes.
• Contribute to monthly SLA documentation.
• Assist in troubleshooting supported tooling software technologies.
• Conduct compliance checks on hypervisor software versions.
• Research emerging products, services, protocols, and standards.
• Assess infrastructure and applications against standards and best practices.
• Manage virtual machines, user profiles, access roles, and capacity planning.
• Apply security hardening policies and ensure patch compliance.
• Assist in planning new hypervisor deployments and audit environments for standards compliance.
• Plan and deploy MS Active Directory, MS Exchange, Office 365 configurations, and manage storage solutions like HP/Dell/EMC.
• Manage Mimecast administration.

Required Experience and Qualifications:

• 5+ years of OS and VMWare/HyperV experience.
• 3+ years of AD, Exchange, and O365 experience.
• 3+ years of Mimecast administration.
• Certifications: MCSE/MCTIP, A+, N+, ITIL v3/v4, HyperV/VMWare, Azure Administrator/Developer, Veeam, and hardware data center certifications (beneficial).

Additional Information:

• Work environment: hybrid, onsite at Cape Town VA Waterfront 3 days a week.
• Travel: Own vehicle required.
• Standby and overtime may be required.