IT Support Technician - Desktop, Network & Remote Help

Lead Capital Group; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology solutions provider in Cape Town is seeking a proactive IT Service Technician to support a busy sales call center. The role involves handling support calls, troubleshooting, and maintaining IT equipment to ensure systems operate efficiently. Candidates should have at least 2 years of relevant IT experience, proficiency in MS Office, and excellent communication skills. This position offers a competitive salary and a dynamic work environment focused on growth and teamwork.

Benefits

Competitive salary

Full training and support

Clear growth opportunities

Qualifications

• Minimum 2 years of relevant IT experience.
• Experience in hardware/software support.
• Ability to stay calm under pressure.

Responsibilities

• Providing desktop, network, and troubleshooting assistance.
• Testing applications and offering remote desktop support.
• Maintaining the IT asset register and documenting equipment movement.
• Managing cabling and maintaining a neat IT environment.

Skills

MS Office proficiency

Strong multitasking abilities

Excellent communication skills

Problem-solving skills

Education

IT-related diploma or degree

Job description

A technology solutions provider in Cape Town is seeking a proactive IT Service Technician to support a busy sales call center. The role involves handling support calls, troubleshooting, and maintaining IT equipment to ensure systems operate efficiently. Candidates should have at least 2 years of relevant IT experience, proficiency in MS Office, and excellent communication skills. This position offers a competitive salary and a dynamic work environment focused on growth and teamwork.