IT Support Technician

EnableSA; Gqeberha; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A South African technical support company based in Gqeberha is looking for an IT Support Technician to provide reliable technical support and maintain ERP system functionality, specifically focusing on SYSPRO. The role includes responsibilities such as managing user access, supporting SYSPRO modules, and ensuring efficient IT operations. The ideal candidate should have a qualification in Information Technology and at least one year of experience with ERP systems. This is a great opportunity for someone looking to advance their career in IT support.

Qualifications

• Minimum of 1 year experience working with ERP Systems, preferably SYSPRO.
• Understanding of IT systems, databases, and networks.

Responsibilities

• Provide first and second line IT support to users with a focus on SYSPRO ERP.
• Support, maintain, and troubleshoot SYSPRO modules and related integrations.
• Assist with system upgrades, patches, and basic configurations.
• Manage user access, permissions, and data integrity within the ERP system.
• Provide general IT support for hardware, software, and network-related issues.
• Set up, configure, and maintain user workstations, printers, and peripheral devices.
• Assist with basic network, backup, and system security support.

Skills

Experience with SYSPRO ERP

Technical support skills

Troubleshooting

User support

Education

Qualification in Information Technology or similar

Job description

Port Elizabeth, South Africa | Posted on 01/13/2026

We are seeking a reliable and detail-oriented IT Support Technician with experience in ERP systems, specifically SYSPRO. The successful candidate will provide technical support, maintain system functionality, and assist users to ensure efficient business operations.

Responsibilities

• Provide first and second line IT support to users, with a focus on SYSPRO ERP.
• Support, maintain, and troubleshoot SYSPRO modules and related integrations.
• Assist with system upgrades, patches, and basic configurations.
• Manage user access, permissions, and data integrity within the ERP system.
• Provide general IT support for hardware, software, and network-related issues.
• Set up, configure, and maintain user workstations, printers, and peripheral devices.
• Assist with basic network, backup, and system security support.

Requirements

• Qualification in Information Technology or similar.
• 1 year experience working with ERP Systems (preferably SYSPRO).
• Understanding of IT systems, databases and networks.