HR and People Operations Manager

Oracle Tek; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading software company in Durban is seeking an experienced HR & People Operations Manager who will take full ownership of the HR function. The ideal candidate will have a degree in Human Resources and 6-12 years in a senior HR role. Responsibilities include managing recruitment, performance assessments, and ensuring compliance with South African labor legislation. This is a great opportunity to influence workplace culture and growth within a people-focused organization with competitive, negotiable remuneration.

Benefits

People-focused, values-driven environment

Influence culture and growth

Competitive remuneration

Qualifications

• 6–12 years’ experience in a senior HR or HR generalist role.
• Proven experience managing a team.
• Strong working knowledge of HR systems and tools.

Responsibilities

• Act as a trusted advisor to management and employees.
• Manage end-to-end recruitment and onboarding.
• Implement KPIs and productivity monitoring.

Skills

Emotional intelligence

Strong analytical skills

Excellent communication

Problem-solving ability

Stakeholder management

Education

Degree or diploma in Human Resources or related field

Tools

HR systems

Time-tracking tools

Job description

HR & People Operations Manager

Oracle Tek – Software for Business Fitness Durban | Full-Time | Salary: Negotiable

At Oracle Tek, we believe that strong businesses are built on fit systems, fit processes, and fit people. We are a technology-driven organisation that treats our people as internal customers and holds performance, accountability, and wellbeing in equal regard.

We are seeking an experienced HR & People Operations Manager to take full ownership of our people strategy, performance management, and HR operations. This role is ideal for a mature, confident HR professional who thrives in a small, high-accountability environment and is comfortable working closely with both staff and management.

Role Purpose

To ensure that the right people are in the right roles, performing optimally, supported by fair processes, clear expectations, and strong systems — while maintaining a healthy, respectful, and productive workplace culture.

Key Responsibilities

• People, Culture & Engagement
  • Act as a trusted, confidential advisor to staff and management.
  • Proactively engage with employees to ensure a healthy, respectful, and high-performance culture.
  • Mediate conflict, manage grievances, and support staff wellbeing.
  • Ensure staff feel heard, supported, and accountable.
• Recruitment & Talent Management
  • Manage end-to-end recruitment, screening, and onboarding.
  • Design and implement skills assessments, role-specific testing, and psychometric evaluations.
  • Ensure correct role fit through structured and objective hiring processes.
• Performance, Productivity & Time Management
  • Design, implement, and manage KPIs and KPAs across all roles (including management).
  • Monitor staff activity, hours worked, billable vs non-billable time, and productivity trends.
  • Identify redundant or inefficient use of time and recommend improvements.
  • Work closely with management to optimise workforce utilisation and performance.
• Labour Relations & Compliance
  • Manage disciplinary processes, hearings, warnings, and terminations.
  • Ensure compliance with South African labour legislation (LRA, BCEA, EEA, POPIA).
  • Prepare and manage CCMA-related matters where required.
  • Draft, maintain, and update HR policies, procedures, and employment contracts.
• HR Systems & Reporting
  • Manage and optimise HR and people-related software systems.
  • Ensure accurate record-keeping, reporting, and compliance.
  • Produce regular HR, performance, and productivity reports for management.
• Training & Development
  • Identify skills gaps and training needs.
  • Implement performance improvement plans (PIPs) and development initiatives.
  • Support coaching and growth of staff aligned with business needs.

Minimum Requirements

• Degree or diploma in Human Resources, Industrial Psychology, Labour Relations, or a related field.
• 6–12 years’ experience in a senior HR or HR generalist role.
• Proven experience managing a team.
• Disciplinary hearings and terminations.
• Recruitment and psychometric testing.
• Performance management frameworks.
• Labour law compliance and CCMA processes.
• Strong working knowledge of HR systems and time-tracking tools.
• Experience in SMEs or professional services environments will be an advantage.

Personal Attributes

• Mature, emotionally intelligent, and highly professional.
• Firm but fair leadership style.
• Strong analytical and problem-solving ability.
• Excellent communication and stakeholder management skills.
• High level of discretion, integrity, and accountability.
• Comfortable operating independently and taking full ownership of the HR function.

Why Join Oracle Tek

• Work in a people-focused, values-driven organisation.
• Influence culture, performance, and growth directly.
• Partner closely with leadership in shaping the business.
• Competitive, negotiable remuneration based on experience.