Housekeeping Duty Manager — Operations & Guest Experience

Marriott Hotels Resorts; Noord-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading international hotel chain in South Africa is seeking a full-time Housekeeping Manager. This role is responsible for overseeing daily housekeeping operations, ensuring cleanliness of guest rooms, and addressing guest issues. Candidates should have a high school diploma or GED with at least 2 years of relevant experience, or a 2-year degree in Hotel Management with no prior experience required. This position offers opportunities for leadership and staff management.

Qualifications

• High school diploma or GED; 2 years experience in housekeeping or related field.
• 2-year degree from an accredited university in Hotel Management with no experience required.

Responsibilities

• Manage daily housekeeping operations to ensure cleanliness and maintenance of property.
• Supervise housekeeping staff and ensure compliance with policies and standards.
• Respond to guest problems and complaints to enhance customer satisfaction.
• Conduct human resources activities including hiring, training, and performance appraisals.

Skills

stock management

Employee Relations

Leadership skills

Data Collection

Management Experience

Microsoft Outlook

Warehouse Management

Business Management

Rota Management

Leadership Experience

Supervising Experience

MRP

Education

High school diploma or GED

2-year degree in Hotel and Restaurant Management

Job description

A leading international hotel chain in South Africa is seeking a full-time Housekeeping Manager. This role is responsible for overseeing daily housekeeping operations, ensuring cleanliness of guest rooms, and addressing guest issues. Candidates should have a high school diploma or GED with at least 2 years of relevant experience, or a 2-year degree in Hotel Management with no prior experience required. This position offers opportunities for leadership and staff management.