Hilti Store Account Manager (Pretoria - Silverton)

Hilti South Africa; Pretoria; On-site; ZAR 350 000 - 500 000; Full time

Job summary

A leading construction tools supplier seeks a dynamic Hilti Store Account Manager in Pretoria to enhance sales and customer experience. The role involves engaging with local clients, demonstrating products, and managing daily store operations. Ideal candidates will have a bachelor's degree and 2-4 years in sales, with strong CRM and communication skills. Opportunities for career growth within the company are available. The application closing date is November 18th.

Qualifications

• Minimum 2-4 years of sales experience in a direct or technical role.
• Knowledge and experience in construction trades and applications.
• Strong CRM understanding preferred, especially with Salesforce.

Responsibilities

• Take ownership of the assigned territory to develop sales.
• Demonstrate products, cross-sell software and services.
• Manage day-to-day operations including orders, repairs, and inventory.

Skills

Sales experience

Communication skills

Problem solving

Negotiation skills

Team oriented attitude

Education

Bachelor's degree / Diploma in Sales, Marketing, or Business

Tools

Salesforce

Microsoft Office

Job description

Role Overview

We're seeking a dynamic Hilti Store Account Manager to join our Pretoria sales team and contribute to the success of our National Hilti Retail Team.

If you're passionate about sales and customer engagement, this role offers the opportunity to build extensive product knowledge across the full Hilti catalogue and deliver an exceptional retail and customer experience.

This role is designed to prepare you for possible future responsibilities in external account management, where you will be based onsite and engage directly with customers.

You will actively and effectively demonstrate, service, train, and (where appropriate) test Hilti products.

Success in this role requires a deep understanding of the market and key stakeholders.

You will be expected to gather and report insights on competitors, pricing trends, product launches, seminars, new outlets, quality concerns, and delivery performance through monthly reports.

This is a "bench role" which exists for the purpose of talent pipeline creation to address our future hiring needs as they become active.

About Hilti

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond.

Where strong customer relationships are creating solutions that build a better future.

Where there is pride and a sense of belonging across our locations, carrying right into our lives and homes.

Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

Role Responsibilities

You will take the ownership in the assigned territory, at our Pretoria – Silverton Hilti Store (retail) to develop sales by utilizing all elements of our sales process to effectively analyze, implement and control the opportunities within the territory to achieve the assigned targets for defined territory or market segment.

As a Hilti Store Account Manager, you'll look after our retail store, serving local clients ranging from sole traders to large construction projects.

It's a busy, hands‑on role, where you'll demonstrate our products, cross‑sell our software and services, and advise customers on the most innovative and cost‑efficient solutions for their needs.

Between serving customers, you'll carry out day‑to‑day processes like entering orders, receiving goods, accepting repairs, managing inventories, and developing a customer base through proactive contact and sales.

You will also build fruitful working relationships with all levels – partners, contractors, system integrators & end users, and actively manage and develop the growth of key products within the sales territory by targeting the appropriate customer groups and ensure successful introduction of new products.

You will ensure the appropriate level of coverage is given to both buying and potential customers within the customer platform, to develop profitable growth.

What We Offer

Show us what you're made of, and we'll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets.

It's a great way to find the right match for your ambitions and achieve the exciting career you're after.

What You Need Is

• Bachelor's degree / Diploma (Sales, Marketing, Business, or industry related) – Is advantageous.
• Knowledge and experience in Construction trades and applications.
• Minimum 2-4 years Sales experience.
• Proven track record in a direct sales / technical sales role.
• Strong CRM understanding, preferably Salesforce.
• Strong operational, process, time management and administrative skills.
• Negotiation, Listening, Communication (English written and verbal) and Presentation Skills.
• Microsoft Office proficiency.
• An agile approach to solving problems, with a solution‑oriented mind‑set.
• Strong business acumen, with a team orientated attitude.

Why You Should Apply

Show us what you're made of, and we'll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets.

It's a great way to find the right match for your ambitions and achieve the exciting career you're after.

We look forward to receiving your application!

Job advert closing date : 18 November

If you have not heard back from us, 3 weeks after your application, please consider your application unsuccessful.