Head of IT Operations & Transformation

Saica; Johannesburg; On-site; ZAR 700 000 - 900 000; Full time

Job summary

A leading accounting organization in Johannesburg is seeking a Lead IT Operations professional to oversee daily IT operations and manage a high-performing team. This role plays a crucial part in driving digital transformation initiatives and requires a minimum of 8 years in IT operations and a strong background in change management. The ideal candidate will have excellent leadership and analytical skills, and a commitment to operational excellence.

Qualifications

• Minimum 8 years in IT operations, with at least 3 years in a leadership role.
• Proven experience managing IT infrastructure, databases, and enterprise systems.
• Demonstrated experience in IT service delivery and operational excellence.

Responsibilities

• Oversee daily IT operations, ensuring reliability, performance, and scalability of all IT systems.
• Lead and manage a team of IT professionals, fostering a high-performance culture.
• Implement and monitor Service Level Agreements (SLAs) for IT support services.
• Develop and manage the IT operations budget, ensuring cost-effective use of resources.

Skills

IT Infrastructure Management

Operations Management

Change Management

Strategic Thinking

Leadership Abilities

Analytical Skills

Stakeholder Engagement

Communication Excellence

Project Management Expertise

Education

Bachelors degree in Information Technology, Computer Science, Business Administration, or related field

Masters degree in IT Management, Business Administration, or equivalent

Tools

Microsoft SQL Server

D365

ITIL Foundation certification

Job description

A leading accounting organization in Johannesburg is seeking a Lead IT Operations professional to oversee daily IT operations and manage a high-performing team. This role plays a crucial part in driving digital transformation initiatives and requires a minimum of 8 years in IT operations and a strong background in change management. The ideal candidate will have excellent leadership and analytical skills, and a commitment to operational excellence.