Head of Collections & Credit Recovery

Firstrand Bank India; Gauteng; On-site; ZAR 1 200 000 - 1 800 000; Full time

Job summary

A prominent financial institution in South Africa is seeking a Head of Collections to lead its collections function. This role involves developing strategies to enhance portfolio performance while ensuring compliance with ethical recovery practices. The ideal candidate will have a Bachelor's degree, extensive experience in collections, strong leadership, and negotiation skills. This position requires a strategic mindset and the ability to manage relationships with external partners.

Qualifications

• 8–10 years' experience in collections.
• At least 5 years in a senior leadership role.
• Strong knowledge of credit risk and legal recovery processes.

Responsibilities

• Lead and manage the bank's collections strategy.
• Oversee the collections team and recovery agents.
• Negotiate with external recovery agencies.

Skills

Leadership skills

Negotiation skills

Analytical skills

Communication skills

Education

Bachelor's degree in finance, Business Administration, Law, or related field

Master's degree or professional certification

Job description

A prominent financial institution in South Africa is seeking a Head of Collections to lead its collections function. This role involves developing strategies to enhance portfolio performance while ensuring compliance with ethical recovery practices. The ideal candidate will have a Bachelor's degree, extensive experience in collections, strong leadership, and negotiation skills. This position requires a strategic mindset and the ability to manage relationships with external partners.