Graduate traineeship

Beyond Grad; Umhlanga Rocks; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A reputable hotel group in KwaZulu-Natal is looking for enthusiastic Hospitality Graduates to join their team. The position involves providing exceptional customer service and learning various aspects of hotel operations including front desk procedures and guest services. Successful candidates will gain valuable experience and mentorship opportunities, along with a competitive salary and benefits package. This is an excellent entry point for those passionate about a career in hospitality.

Benefits

Valuable hands-on experience

Mentorship from industry professionals

Career advancement opportunities

Competitive salary and benefits

Vibrant work environment

Networking opportunities

Qualifications

• Enthusiastic and dedicated individuals seeking to start a career in hospitality.
• Willingness to learn and adapt to different roles within the hotel.
• Strong customer service orientation.

Responsibilities

• Provide exceptional customer service to guests.
• Learn all aspects of hotel operations.
• Assist in maintaining cleanliness and organization.
• Collaborate with team members for efficient operations.
• Handle guest inquiries and requests professionally.
• Participate in training sessions to enhance skills.

Job description

Overview

The Bayside hotel group is a reputable chain of hotels located in various prime locations throughout KwaZulu-Natal. We pride ourselves on delivering exceptional service and comfort to our guests while maintaining affordability. As part of our commitment to nurturing talent and investing in the future of the hospitality industry, we are seeking enthusiastic and dedicated Hospitality Graduates to join our team.

Responsibilities

• Provide exceptional customer service to guests, ensuring their needs are met and exceeded.


• Learn and understand all aspects of hotel operations, including front desk procedures, reservations, guest services, housekeeping, and food and beverage service.


• Assist in maintaining cleanliness and organization in common areas, guest rooms, and other hotel facilities.


• Collaborate with team members to ensure smooth and efficient operations.


• Handle guest inquiries, requests, and complaints in a professional and timely manner.


• Participate in training sessions, workshops, and other learning opportunities to enhance your skills and knowledge.

Benefits

• Valuable hands-on experience and exposure to various aspects of hotel operations.


• Mentorship and guidance from experienced professionals in the industry.


• Opportunities for career advancement within the hotel group.


• Competitive salary and benefits package.


• Vibrant and dynamic work environment.


• Networking opportunities with industry professionals.