Global IT Support Technician (After-Hours)

Simera Sense; Somerset West; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A technology company specializing in Earth observation is seeking an IT Technician in Somerset West. In this role, you will manage helpdesk operations, provide technical support, and ensure the integrity of IT services across the organization. You are required to have a Higher Certificate in IT and experience in troubleshooting hardware and software issues. We offer a competitive salary and a friendly working environment in a growing sector, making this an exciting opportunity to apply your IT skills.

Benefits

Competitive salary

Friendly working environment

Opportunity to work in the fast-growing space industry

Qualifications

• 3 – 5 years of experience in a similar field.
• Experience in troubleshooting hardware and software issues.
• Basic understanding of network management and monitoring.

Responsibilities

• Provide training and guidance to users on IT systems.
• Troubleshoot hardware and software issues for users.
• Manage and resolve helpdesk tickets efficiently.
• Install and update software applications.

Skills

Technical Support

Network Management

Troubleshooting

Helpdesk Operations

Software Installation

Asset Management

Education

Higher Certificate IT related

National Diploma in Information Technology

Bachelor of Science in Computer Science

Tools

LAN/WAN

TCP/IP

Wi‑Fi troubleshooting

Network monitoring tools

Ticketing systems

Job description

A technology company specializing in Earth observation is seeking an IT Technician in Somerset West. In this role, you will manage helpdesk operations, provide technical support, and ensure the integrity of IT services across the organization. You are required to have a Higher Certificate in IT and experience in troubleshooting hardware and software issues. We offer a competitive salary and a friendly working environment in a growing sector, making this an exciting opportunity to apply your IT skills.