French-Speaking Customer Service & Sales Pro (Remote)

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a French Speaking Customer Service and Sales Representative for a fully remote position. The role involves assisting passengers in both French and English, handling airline reservations, and ensuring top-notch customer service. Candidates must have native-level French language skills and be based in South Africa. This is a full-time, permanent role with a requirement for flexibility in working hours and a stable internet connection. Comprehensive training will be provided.

Benefits

Fully paid training

Work from home arrangement

Qualifications

• Must have a permanent residence permit or South African ID.
• Stable internet connection is required at own cost.
• Experience in customer service is preferable.

Responsibilities

• Provide assistance to passengers in French and English.
• Handle airline reservations and voice calls in both languages.
• Meet key performance indicators and client service expectations.

Skills

Native level fluency in French language

Flexibility to work shifts

Strong communication skills in English

Job description

A leading recruitment agency is seeking a French Speaking Customer Service and Sales Representative for a fully remote position. The role involves assisting passengers in both French and English, handling airline reservations, and ensuring top-notch customer service. Candidates must have native-level French language skills and be based in South Africa. This is a full-time, permanent role with a requirement for flexibility in working hours and a stable internet connection. Comprehensive training will be provided.